Recent Project: Zoetis (May 2021 to Nov 2021)Details: A large Global Supply chain initiative To leads, oversees and ensures the successful management and delivery of single or multiple projects within scope, quality, time and cost constraints that may be clearly defined or may require dynamic change management.IT Program / Project Governance and ManagementLead the development of the overall approach for the IT program and major time frames using both waterfall and agile methodologiesDefine the program's major deliverables to address and meet the desired goals and outcomes that are aligned with business objectives• Partner with the executive sponsor to communicate program goals, objectives, and potential outcomes• Initiate regular communication with the executive sponsor to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the program outcomeIT Program Delivery and Team Development • Identify and schedule project deliverables, milestones, and required activities and tasks• Establish a work plan and staffing for project activities, iterations, or phases, and arrange for recruitment or assignment of project personnel• Guide, motivate, and coach project team members throughout the project life cycle and confer with project staff to outline work plan• Implement project communication plan• Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in project and portfolio management• Ensure consistent and effective use of all project and program management tools by all project team members, including Jira, MS Project, Workfront and other tools as needed based on the individual projects• Architectural Design and ManagementVendor Management• Analyze project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects• Review/approve work plan of external service provider or consultancy

Relationship and Account Management at KPIT for some of key the Life Sciences accounts.

Responsibilities• Implemented SAP interfaced Online Supplier collaboration tool - Taulia • Project initiation – Stakeholder identification – AP, AR and Supply chain business team• Kick-off meetings and high level expectation settings• Requirement gathering and documentation• Sign off on requirements• Development efforts• QA Testing and defect resolution• UAT• Go no go decisions• Final go live • Managing monthly SAP releases for Support Engagement PTP module• Vendor management for outsourced work• Schedule and resource management• Maintain milestone plans in EPM across several months and manage the individuals doing the work• Lead and drive consistent delivery results despite changing (maturing) SAP processes• SAP supply chain project - Supplier Network.• Leading and managing multiple project in the Supply Chain and Procure to Pay (PTP)Skills Used• SAP, ERP, PTP, Supply Chain, SRM, Microsoft Project

Responsibilities• Day to day SAP Support responsibilities for WCS • Incident and Problem Management using SAP Solution Manager• Planning monthly release• Level 1 to Level 3 support (Level 1 support from India)• Weekly and monthly reporting.• Stakeholder meetings – QuarterlySecondary Role (Account Management)• • Account Manager: Program Management for various clients in Retail and Life Science space. Leading and• shaping up SAP Practice including MII, HANA, MDG, Upgrade and Support.• Leading and Managing North American SAP Accounts.• Planning common project resourcing/budgets• Communicating with multiple customers at C level.• Metrics reporting and designing• Responsible for Go to Market strategy for HANA, MII, Upgrade and Support projects• Relationship management for existing large customers• Thought leadership in Mobile technology interfacing SAP and other ERP system• Pre-Sales activities• Delivery management• SAP eco system partnership support

Client : Clorox (Pleasanton, CA) – Implementation and SupportBackground: Infosys implemented SAP in Clorox and was responsible to provide support for the modules being implemented for 1 year. Responsibilities:• Responsible for delivery to milestones as per project plan and delivering to the support team. • Working closely with offshore management for timely delivery• Leading a Project to Support Transition team • Identifying and prioritizing new enhancements post go live • Working on RFPs (Similar projects)• Escalation management• Project management

SPARTA Consulting – CA (December 2011 to June 2012)Client: Dolby Digital – San Francisco, CA• Projects and Application Support (AMS) engagement• Leading a SAP Support team to deliver break fixes and enhancement• Change Management from support engagement• Status meeting and reporting on support• Problem and Incident management• Liasioning with other vendors doing SAP project work• Engaging Project into support calls and planning new stream of work

Client: Johnson & Johnson Consumer Group of Companies, North America Role:• Managing a high profile SAP Support engagement of more than 10 Million USD consisting of 8 concurrent• projects, more than• 10 operating companies across NA and LA. Accountable for end to end program management from initial• Customer Engagement to successful on time delivery of SAP projects.• Managing and leading a team of Project Managers and vendor team executing 24x7 SAP support engagement delivered from multiple geographies (US, Brazil and India).• Instituted best practices and dynamics across cross functional teams of Business, Technology, Architects, Operation and PMO to realize strategic cost benefits & ROI; cut operational costs, improved SLAs resulted into improved customer satisfaction and long term strategic partnership.• Improved and leveraged tools and techniques within corporate strategy, policies and processes to optimize cost benefit and maximize overall ROI of portfolios and accounts.• Managed expectations and reported to management team at Director and VP level.• Core Technology: SAP ECC 6.0, SCM, BI 7.0• Team Size: 8+ Project Managers, 60 + team members across USA, Brazil and India.• Studying the entire application management process, procedures, identifying areas for improvements and implementing the same.• Costing and controlling the quality of product/service.• Tracking and Mitigating the Risks.• Reviewing and preparing monthly program matrices.• Appraising the performance of the subordinates and recommending pay hikes and promotions• Determining the resource requirements and Hiring the required resources for the project• Identifying the potential customers, arranging presentations and responding to RFIs and RFPs.• New business opportunities and overall program management.• Ensuring proper utilization of Resources• Liaising/ Interacting with offshore and Onsite Management• Interacting with clients and all stakeholders.• Interfacing with Vendor

SAP Project Manager - (Gujarat State Petroleum Corporation) – GSPC TATA Consultancy Services (TCS) - November 2006 to August 2008• Project Manager for SAP Upgrade Project from ver 4.7 to ECC 6.0. This project had multiple vendors - TCSteam, SAP India for New GL implementation, E&Y Audit firm for Project Audit and in-house team. My role was the co-ordination and a single point of contact for this entire project.• Managing project timelines, milestones and risk management.• Representing CIO to various Business units.• Determining the resource requirements and Hiring the required resources for the project• Participate in audits etc.

Client: British American Tobacco (BAT) – Support Engagement• Leading a team of 15+ senior/junior SAP Consultants for the SAP Level 2 Support for SAP Security• Change request Management.• Handling various client calls• Preparation of Dash Board report for the client communication.• Quality Management• Call volume tracking, SLA tracking and managing• Six Sigma initiatives• Escalation Management• Received Bravo award (An award given to any associated for excellence in client service)

SAP Team Leader (SAP Security) - SupportHCL Technologies Ltd. (HCL) - July 2003 to July 2005• Monitor and perform all the Security activities (Role creation/modification/deletion), Audits, User and Licenceadministration, SoX activities• Direct Interaction with Client team in US/SGP/Germany.• Leading a small team of associate Security consultants• Co-ordinate with the onsite Client team carrying out all the activities in a 24 our cycle 12hrs from US and 12 from India.• System audits and taking necessary actions.• Call ticket resolutions and Enhancements.• Reporting management about call tickets status.• Creation of roles, profile maintenance, handling authorization issues.• Part of the SOX implementation project team and taking care of all the security related issues since January2005.SAP Basis and Security Consultant (BCH India) – Implementation HCL Technologies Ltd. (HCL) - April 2002 to July 2003• It was an SAP R/3 4.6c implementation project. Database used was Oracle 8i on Windows 2000 servers.I worked in this project as Basis & Security consultant and was involved in various client copy, client transports, transport landscaping, data backups etc. Later I worked on database part like backup etc. The total number of users in this project was around 550. This project had post implementation phase staring from January 2003.

• When I joined Pantaloons, my broad responsibility was to look after all its IT issues in Calcutta (Kolkata,India) regions which included 2 sites. These two sites were located in around 30 km area. I was leading 2 system administrators who were working locally in both sites. Together with them my main job was to make sure 100% uptime during operational hours (8:00am to 9:00pm) and make sure that the backup of the databases taken properly. I was also involved in connectivity between these two sites using RAS services. I was reporting directly to IT Director who was based in Mumbai which is the head office of Pantaloon.• Later Pantaloon started its two new stores. First one was a Pantaloons store in Kanpur and second onewas called BigBaazar near Calcutta Airport. I was given responsibility of its IT setup, installation of Servers,Connectivity with all the other sites,database setup etc. I was in Kanpur for 3 months and was in BigBaazar Calcutta for rest of my working period.Both the stores were setup on time.• Lead pre-SAP data conversion team

I Joined NIIT Howrah Centre in January 1998 as software trainer and later I was promoted to impart trainingon Microsoft Official Curriculum. I was conducting training on MCSE (Microsoft Certified Systems Engineer) track. In the year 2000, I completed my own MCSE certification which was the highest certification offered by Microsoft at that time. Soon after that I was assigned a new responsibility of Systems In charge and in this new role I was supposed to manage systems (Servers and other HW) of NIIT Howrah and its entire sub franchisee center. I was the point of contact for all the technical issue faced by Howrah as well as other sub franchisee centre. I was leading a team of software trainers.