•Oversee and lead operations at the Prodesk and Tool Rental Centre•Responsible for managing a team to ensure excellent customer service and driving operational efficiency•Focus on delivering exceptional service to meet and exceed customer expectations•Coordinate daily activities, provide guidance to team members, and optimize processes•Foster a positive work environment and contribute to the overall success of Home Depot through expertise and leadership in the role of Department Supervisor.

• Overseeing the hiring needs of 9 Home Depot locations within Halton Peel region market• Actively engaging candidates in telephonic and virtual interviews to identify relevant and strong customer service skills• Presenting high-quality and qualified candidates to retail store leaders for their existing and future hiring needs• Effectively building and maintaining strong relationships with the store human resource partners and District HR staffing managers in order to meet recruitment requirements • Actively sourcing applicants and working closely with retail store staffing professionals to fill various store level vacancies • Ensuring new hires are set up for success by providing them with pre boarding activities, orientation, scheduling and on-boarding expectations • Verifying consistency, efficiency and compliance with applicable legislation as well as company policies

•Overseeing strategy and workflow for associates, leveraging a consistent approach to relationship building, recognition and communication to generate continuously improving performance.•Providing new associates with training, information, tools, and coaching required for successful performance.•Observing associates and work activity within the department including appropriate staffing levels to meet business needs.•Communicating leadership goals, priorities and directions to associates.•Ensuring operational protocols are followed and associated retail equipment are in workingcondition to ensure seamless customer experience.

Duties & Responsibilities:•Provide outstanding customer service to customers •Drive the sales and profitability of the store•Regularly identify products, articles, vendor's information, product's location and store layout to provide most efficient & highest quality service as well as value to customers•As a part of the Service Desk team, being comfortable in handling basic customer order-related transactions, such as POS sales as well as returns, answering or making customer phone calls, the ability to read a COM order or notes in the system. •Also, maintaining a high level of professionalism, accuracy and compliance with Home Depot’s safety policies & procedures.•Delighting store's customers each and every day as well as fostering long-term loyalty bonds with the patrons.Skills Involved:-Business Development-Retail Sales-Knowledge of home appliances & tools-Customer Engagement-Self-development-Stress Tolerance-Effective Communication-Active Listening-Critical Thinking-Problem Solving-Team Involvement

Duties & Responsibilities:1. Engaging with the leadership as well as sales team to understand & execute the organization's talent strategy, recruiting, retention, and succession planning.2. Managing the talent acquisition process including recruitment, interviewing, and hiring of qualified job applicants, onboarding and induction.3. Collaboration with departmental managers to understand skills and competencies required for openings.4. Overseeing incentive pay programs to ensure the organization attracts and retains top talent.5. Creation of learning & development programs and initiatives that provide internal development opportunities for employees.6. Overseeing employee disciplinary meetings, terminations, and investigations.7. Performing other duties as assigned.Skills Involved: - Microsoft Office- G-Suite- Verbal and written Communication - Interpersonal, negotiation, and conflict resolution skills- Organizational skills and attention to detail- Analytical and problem-solving skills- Knowledge of employment-related laws and regulations- Sales coaching skills- Presentation skills- Time management- Team management/ work-delegation- Departmental budgeting- Employee relations skills

Responsibilities:1. Providing services to guests from around the world as they embark on their travel journey. 2. Handling incoming contacts for a variety of Marriott's brands and assist guests with their booking needs, processing reservation requests, support of basic loyalty and customer care through preferred channels including voice, email & chat. 3. Identifying guest reservation needs and follow sales techniques to maximize revenue.Skills Involved:- Business Development- Upselling & Cross-selling- Salesforce - Operating GDS- Customer Engagement- Customer Experience- Loyalty Program Marketing (Marriott Bonvoy)- Oral & Written Communication- G-Suite- Microsoft Outlook- Microsoft Excel- Presentation Skills- Email Etiquettes - Professional Communication- Active Listening

Student counseling and enrollment as well as increase in sales of products and services.

Departments:1. Front Office2. Housekeeping3. Food & Beverage4. Food Production5. Training 6. Human Resources7. Public Relations

Vocational training in Room's Division department