Sharmila Devi

Sharmila Devi Email and Phone Number

I.T. Support | Help Desk Technician | Office Administration @ DHL Supply Chain
bonn, nordrhein-westfalen, germany
Sharmila Devi's Location
Livermore, California, United States, United States
About Sharmila Devi

All businesses need top talent to help them grow and thrive. That’s where I come into place.Hi this is Sharmila and my history of success is directly related to my rich experience in troubleshooting software, hardware, and network issues, installing and maintaining computer networks, as well as managing site installations. What makes me stand-out is my stellar record of ensuring seamless running of computer systems by diagnosing, repairing, and maintaining hardware / software components. Employers recognize me for speedy, efficient resolution of computer repairs and diverse range of technical concerns.I have been instrumental in training, developing, and leading multifaceted teams to ensure smooth running of IT operations.My skills in installing, configuring, and managing software as per specifications, while maintaining local networks and ensuring security / privacy of networks and computer systems sets me apart from the rest!I am adept at providing technical support to end-users and clients through phone, email, remote, and in person.Some of my expertise are: » Delivering executive support, building positive relations with top management, and solving complex problems» Office operations management / administration, strategic marketing, and best-in-class customer service.» Administering documents, resolving customer complaints, and handling confidential information / data.» Streamlining administrative processes to reduce errors, improve accuracy, and boost efficiency.I am meticulous, creative, and focused professional with proven talent to foster productive relationships across cross-functional levels. While others take pride in meeting all standards set before them, my passion is to provide such services that goes beyond organizational expectations, creating a win-win scenario for everyone! My innovative ideas, strategic thinking, and problem solving would definitely benefit you.Connect with me today, or email me at prasadsharmila@hotmail.com - I’m always interested in making new professional acquaintances!

Sharmila Devi's Current Company Details
DHL Supply Chain

Dhl Supply Chain

View
I.T. Support | Help Desk Technician | Office Administration
bonn, nordrhein-westfalen, germany
Website:
logistics.dhl
Employees:
39635
Sharmila Devi Work Experience Details
  • Dhl Supply Chain
    Customer Service Representative
    Dhl Supply Chain Apr 2022 - Present
    United States
    Resolve product/service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution and expediting correction or adjustment. Material Handling through SAP. Maintain customer record and update account information. Process order and prepare correspondence to fulfill customer needs. Prepare product/service report. Assist with order and product management.
  • Airport Ace Hotel
    Front Office / Administrations Manager
    Airport Ace Hotel Jan 2018 - Oct 2021
    Nadi, Western, Fiji
    In this role, one of my key tasks was management of end-to-end front desk tasks, such as calls, reservations, guests' service, and emails.By utilizing my leadership skills, I supervised a team of support office staff members, including receptionists, security guards, and call center agents for seamless operations.It is worth mentioning that I set and execute front desk objectives and procedures for smooth workflow.Apart from this, I maintained day income / expenses records, procured office supplies, monitored stock levels, and ensured compliance with company's policies and security requirements.I also used MYOB V19 Accountright Enterprise, MS Outlook, Word, and Excel on a day-to-day basis.Key Results:• Improved staff skills and overall performance by conducting training sessions.• Ensured delivery of top-notch customer service to achieve maximum client satisfaction through prompt resolution of complaints and specific requests.
  • South Pacific Recordings Ltd
    Information Technology/Systems Administration Manager
    South Pacific Recordings Ltd Jun 2001 - Nov 2017
    Nadi, Western, Fiji
    During my time over here, I was tasked with conducting diagnostic tests as well as installing and configuring new hardware / software to boost performance.By leveraging my business and technical acumen, I monitored IT department operations.It was me who ensured efficiency and effectiveness of technology systems by inspecting company networks.I also performed regular backup of software like MYOB, Infinity, and SPRSOFT.By utilizing my technical skills, I carried out data backup and disaster recovery operations. One of my key tasks was to train, develop, and support EDP staff remotely via VPN and Team viewer.Furthermore, I updated Antivirus definitions and scanned all workstations.Other tasks:- Offered exceptional office support for seamless workflow.- Managed top initiatives and critical projects, while providing support to accounting, sales, and purchasing departments.Key Contributions:• Ensured smooth functioning of computer networks and related computing environments, including computer hardware, systems / application software, and all configurations through maintenance and administration.• Guaranteed maximum performance and efficiency of networks through monitoring and tuning.• Improved functionality of printers, software, operating system, antivirus, and networking through troubleshooting.• Developed practical knowledge of IT with various software, hardware, and networking.• Carried out office administration tasks, such as management of inventory and sales, coordinating meetings and appointments, as well as answering phones and responding to emails.• Worked in Warehouse (DC); gained extensive sales experience in retail and bulk (Wholesale); oversaw duty-free outlet.• Received stock as per customs entry and performed branch-wise stock take on a random basis.

Sharmila Devi Education Details

Frequently Asked Questions about Sharmila Devi

What company does Sharmila Devi work for?

Sharmila Devi works for Dhl Supply Chain

What is Sharmila Devi's role at the current company?

Sharmila Devi's current role is I.T. Support | Help Desk Technician | Office Administration.

What schools did Sharmila Devi attend?

Sharmila Devi attended Tafe Nsw.

Who are Sharmila Devi's colleagues?

Sharmila Devi's colleagues are 刘广兴, Connor Fletcher, Sauliukasss Sauliukasss, Mark Hall, Maurice Fitzgerald, Natanael Lima Campos, Abraham Loredo.

Not the Sharmila Devi you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.