Sharmin Sultana Email & Phone Number

Dhaka, Bd

Dhaka, Bangladesh

• Promoting the company's existing brands and introducing new products to the market.• Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.• Gathering, investigating, and summarizing market data and trends to draft reports.• Implementing new sales plans and advertising.• Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.• Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Dhaka, Bangladesh

 Maintain departmental agenda and assist in planning appointments, board meetings, conferences, etc. Receive and screen phone calls and redirect them when appropriate. Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.) Attend meetings, record, write, distribute the minutes, and follow up on action items. Establish and maintain various filing/records/databases of business contacts trace pending items and follow up as appropriate.  Keep the calendar constantly updated to facilitate appointment and meeting schedules. Communicating with clients or employers about project, event, or campaign expectations and goals. Collecting and analyzing feedback from customers and other project users to measure satisfaction etc.  Goal setting to set realistic deadlines and strategize daily, weekly, monthly, and quarterly progress.

26 Eskaton Garden Road Dhaka

 Coordinate executive’s agenda and assist in planning appointments, board meetings, conferences, etc. Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.) Attend meetings, record, write, distribute the minutes, and follow up on action items. Keep the calendar constantly updated to facilitate appointment and meeting schedules. Goal setting to set realistic deadlines and strategize daily, weekly, monthly, and quarterly progress.

Basilla Road, Mohammadpur, Dhaka.

 Communicating with customers to resolve issues or concerns regarding products or accounts, such as opening new accounts or transferring funds between accounts. To coordinate with vendors to resolve all account issues and escalate all unresolved issues to management. Coordinate with external vendors to resolve all issues and provide an appropriate response to all collection hotline complaints. Perform research for all complaints, recommend required action for it, and assist management in resolving all issues efficiently. Monitor all order associate issues, recommend resolution for all call center representatives, perform research on all customer-billing issues, and facilitate all payments. Manage all account receivables, provide all check requests, and assist in maintaining records of all entries. Prepare all reports for resolutions provided, maintain records of all status, develop, and maintain professional relationships with all customers.

Lalmatia, Dhaka-1207.

• Proactively initiate and engage sales calls to new prospects.• Closes new business deals by coordinating requirements; developing and negotiating contracts;• Locates potential business deals by contacting potential customers discovering and exploring opportunities.• Define and follow up of yearly targets and objectives.• Develop and implement strategies for new services.• Determine new opportunities by analyzing business needs.• Assists in the development of annual sales goals.• Assists in the completion of monthly targets.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Arts - Ba, Social Work, B