Sharmon Pearson Email & Phone Number

Bexhill-On-Sea, England, United Kingdom

As a customer service representative in the insurance industry with over 5 years of experience, I have developed strong communication and problem-solving skills that have helped me to provide excellent service to customers. My experience includes handling a variety of customer calls, such as policy queries, complaints, and billing issues. I am dedicated to ensuring that every customer interaction is a positive experience, and I am always willing to go the extra mile to resolve any issues. My ability to work well under pressure and handle multiple tasks simultaneously has helped me to excel in a fast-paced working environment.

Bexhill-On-Sea, England, United Kingdom

As a line trainer, my experience includes delivering training sessions that have helped new agents to gain a basic knowledge of insurance, as well as seasoned agents to stay up-to-date with the latest products and regulations. I am skilled in identifying training needs and working with others to deliver training that meets the unique requirements of each new starter. My ability to engage learners and create an interactive learning experience has helped me to achieve high levels of success within my training groups.

Bexhill-On-Sea, England, United Kingdom

As a team leader, I developed strong leadership and communication skills that helped me to guide my team to success. My experience includes managing teams of up to 12 people, providing coaching and feedback to team members, ensuring that team goals were met on time, and supporting colleagues to achieve their KPIs. I was able to identify individual/team strengths and weaknesses and develop strategies to improve performance. My ability to lead by example, support, and inspire my team helped me to achieve high levels of success in my leadership roles.

Bexhill-On-Sea, England, United Kingdom

Ba, Accounting And Finance

Business

Mathematics

Computer Science

Psychology

Education record