Sharon An Email & Phone Number

United States

Lubbock, Texas

- Crafted a user-friendly web application to classify and analyze traces of wafers for quality assessment and AI model training utilizing python- Utilized Streamlit and Pandas to construct an intuitive user interface and efficiently manipulate data, streamlining the classification process and enhancing user experience- Participated in meetings with X-FAB engineers and stakeholders to gather feedback and tailored the website to their specifications

Lubbock, Texas

- Developed a collection of more than 10 datasets of defective wafers in DarkMark, contributing to a 15% improvement in AI model accuracy- Analyzed and processed over 75,000 images, resulting in a significant validation and refinement of the AI model's performance- Collaborated with X-FAB technicians and engineers on identifying and resolving discrepancies between human and AI classifications , ensuring a more accurate and reliable model

Texas, United States

-Create detailed interactions, incidents, and requests; modify customer records; and utilize knowledge articles to resolve requests and incidents. -Assign requests and incidents to student technicians, student supervisors, and staff if escalation is required-Follow up with customers on active requests and incidents using the IT Help Central procedures-Aid in training by conducting observation sessions and promoting ideal student analyst performance.-Complete individuals projects or other duties requested by staff