Sharon A. Email and Phone Number
Versatile professional with extensive experience in project management, business analysis, and content management. Expertise in driving strategic initiatives that enhance business growth, optimize operational efficiency and elevate customer engagement. Proven track record in developing detailed project plans, identifying risks, and creating effective mitigation strategies to ensure successful project delivery.Skilled in leveraging various project management tools such as MS Project, Trello, Asana, Jira, and Smartsheet to optimize workflows and ensure seamless execution. Proficient in using Google Analytics, SEMrush, and HubSpot to track content performance and drive data-driven decisions.Passionate about creating compelling content that resonates with target audiences and drives brand reputation. Adept at conducting market research, defining audience personas, and implementing content strategies that increase engagement and revenue generation. Strong ability to manage multiple projects simultaneously, balancing competing priorities to achieve desired outcomes.Committed to continuous learning and staying ahead of industry trends to deliver impactful results. Open to work across different timezones.KEY ACHIEVEMENTS • Utilised JIRA boards to visualize sprint backlogs, prioritize tasks, and monitor progress in real-time to ensure alignment with gateway processes, ensuring adherence to timelines and reducing scope creep by 11%.• Developed, improved, and maintained relevant content packages, engaging customers to build a solid reputation, improve relationships, and deliver a positive experience, improving lead generation by 18%. • Researched competitor keywords, strategies, and performance metrics to gather insights and enhance on-page optimization, meta tags, headings, and content quality, ensuring optimal keyword integration. • Integrated Mailchimp with the organizational CRM system to sync client data and ensure platform consistency, enabling a seamless flow of information and resulting in a 15% improvement in client satisfaction.
Zarttech
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Associate Project ManagerZarttech Jul 2024 - PresentNetherlands
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Content ManagerRky Careers Aug 2023 - PresentUnited KingdomDirected and implemented strategic and tactical campaign strategies, driving content initiatives and contributing to a consistent brand and solid reputation that attracts customer interest. Facilitated revenue generation through strategic brand activation initiatives, crafting compelling content that resonates with targeted audiences, and fostering meaningful connections to support organisational goals.• Utilise Trello for content calendar management, creating boards for different content types and cards for individual tasks, collaborating with team members in real-time and optimising efficiency by 20%. • Conduct market research, define target audience personas, and set clear objectives for developing and implementing a content strategy, analysing and optimising based on performance metrics and audience needs. • Manage and update the editorial calendar, ensuring adherence to publishing schedules and timely content delivery, coordinating with the content team for smooth operations• Track content performance using Google Analytics to monitor engagement, traffic, conversions, and shares, leveraging insights to enhance user engagement and achieving a 15% increase in click-through rate.• Tailor CV content to specific job roles, incorporating relevant keywords, highlighting key skills and achievements, ensuring clarity, proper formatting, and conciseness, and making CVs ATS-friendly.• Coordinated the visa sponsorship website by sourcing updated and relevant opportunities for clients, using targeted email campaigns and direct outreach strategies to promote and advertise the service. -
Project ManagerRetom Ltd, Uk Jan 2024 - Aug 2024London United KingdomCoordinate project planning, management and control of project phases to ensure delivery of the Immigrant Founders’ Network website and maximise delivery of business benefits within project outcomes and project scope, ensuring a hub where migrants can network, share experiences, and collaborate. Organise deliveries across various projects and balance competing priorities to achieve the desired outcomes. • Leverage MS Project to develop detailed plans outlining all project lifecycle phases, including milestones, deliverables, and resource allocation strategies, ensuring workflow alignment with requirements. • Identify potential risks using RAID logs and develop mitigation strategies in collaboration with stakeholders to minimise the impact on outcomes, resulting in a 12% improvement in workflow resilience. • Analyse project timelines, resource availability, and workload distribution, including personnel, equipment, and budget, aligning resources with project demands to effectively satisfy project requirements. • Establish KPIs and metrics to track progress against milestones and analyse variances, utilising Gantt charts to monitor tasks, budget, and quality, fostering a 14% decrease in project schedule variances.• Collaborate with stakeholders to develop the business case and justify the project's viability, estimate costs, and assess risks, incorporating project status reports with Lucid Chart dashboard presentations.
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Seo Content ManagerStablli Jan 2022 - Jul 2024United StatesManaged SEO initiatives to enhance online visibility and search engine rankings within an Agile environment. Leveraged proficiency in SEO tools and data analysis with a deep understanding of search engine algorithms to conduct keyword research, execute on-page and off-page optimisation, track performance metrics, and adjust strategies based on analytics.• Developed and implemented project plans, roadmaps, and strategies, ensuring alignment with requirements and delivering high-quality project outcomes aligned with scope, time, and budget constraints. • Conducted keyword research, optimising website content, implementing on-page and off-page SEO strategies, and building high-quality backlinks, facilitating a 25% improvement in organic web traffic.• Administered tailored training to ensure optimal SEO performance, supporting teams to iterate and improve general content quality and backlinks to reputable sites, improving search engine rankings by 15%. • Collaborated with analytical, policy and project delivery functions within the organisation, building credible relationships with stakeholders and colleagues to provide feedback and constructive challenge for process improvements -
Client Services AdvisorViefort Apr 2021 - Dec 2022California, United StatesServed as the first point of call for customers, ensuring exceptional service delivery. Talked through client concerns and identified the best route for a resolution, managing all complaint cases within timescales and working with key stakeholders to ensure the smooth resolution of all complaint cases from start to finish.• Coordinated and aligned internal teams and resources using MS Project to ensure the project satisfied timelines, milestones, and deliverables, leading to a 20% drop in the percentage of milestones missed.• Leveraged MailChimp to nurture client relationships throughout their lifecycle, with welcome emails to new clients, follow-up emails after a purchase or inquiry, and re-engagement emails to inactive clients.• Collaborated with HR teams to streamline recruitment activities and create efficient hiring processes, ensuring effective communication to expedite the hiring process and improving time-to-hire by 25%.• Evaluated customer demographics and implemented a targeted email campaign, tracking open rates, click-through rates, and conversion rates to assess campaign effectiveness and optimise future efforts
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Project Support OfficerFreelance Apr 2018 - Jul 2020Assisted in planning, executing, and monitoring project activities, ensuring 100% adherence to timelines and milestones.Maintained and updated project documentation, including project plans, status reports, meeting minutes, and risk logs, with 100% accuracy and timeliness.Coordinated and managed project resources, ensuring 95% availability and effective utilization of personnel, equipment, and materials.Acted as a central point of contact for project stakeholders, facilitating clear and timely communication with a 90% satisfaction rate among team members and clients.Assisted in monitoring project budgets and expenditures, maintaining 100% accuracy in financial records and reporting any variances promptly.Identified potential project risks and issues, assist in developing mitigation strategies, and ensure 90% resolution of tracked risks and issues in a timely manner.Supported the implementation of quality assurance processes, achieving 95% compliance with required standards and specifications through regular reviews and audits.
Frequently Asked Questions about Sharon A.
What company does Sharon A. work for?
Sharon A. works for Zarttech
What is Sharon A.'s role at the current company?
Sharon A.'s current role is Project Manager|| Content Manager|| Project Coordinator|| Program Manager|| Global Virtual Assistant|| Client Service Advisor.
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Sharon A
Business | Marketing | Branding | Consumer Strategy | Ecommerce | Retail | General Management | Building High Performance TeamsWp. Kuala Lumpur1rpg.ventures -
Sharon Reynolds
Sharon Reynolds Is The Regional Director For Women On The Frontlines New ZealandCanterbury, New Zealand
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