Administer the Gas Service and Repair contract for the Thames and South East areas held by K & T

Support the Estate Service Contract ManagerComplete Tender to Order exercises for Estate Services works.Monitor central Door Entry Control System, dealing with problems as they occur and add new users, sites and fobsProjects have included tracing the Recharge process to confirm ability to raise recharge orders and highlight Account code choice to be added if choosing to raise job against Estate Services budget and exclude service charge for communal areasReports and Mail Merges using Excel and WordAttend Contractor Performance Meetings for the purpose of minute taking and participationRegister and allocate complaints, contacting non-repair complainantsRaise repair jobs at Riverside.

Raised Work Orders, Requisitions and Purchase Orders and matched and receipted invoices. Reconciled Creditor statements.

• Speedily ascertain contact’s needs and respond with accurate work orders, emails or telephone calls to resolve the callers repair or query, allocating jobs to repairs operativesPreviously to this I completed other temporary assignmentsd as Administrator at PH Jones Ltd in Orpington from July 2010 – May 2011. This involved• Work Orders raised with corresponding material orders,• Schedule daily work diaries, allocating jobs to gas install engineers and progress job to completion, including the turn-around of Void properties within 3 days.• Built and maintained a professional and caring relationship with the client’s customer care team.asCustomer Care Coordinator at Stangas Ltd in Orpington from September2009– June 2010• first point of contact for residents, public building managers (inc schools and libraries), client services and gas repair engineers• Raised Work Orders and corresponding material orders • Schedule jobs, allocate work to gas heating engineers for domestic heating installs and repairs and commercial repairs and progressed jobs to completion• KPI's Reported monthly statistics• Customer Care Register implemented, recording and eactioning compliments and complaints accordingly

Domestic Gas Heating Repairs adminstrator

Shared Role with my role as Purchasing and Stores Manager • Captured and analysed original processes and paths for Purchasing, Stores and parts of Bought Ledger and other ledgers.• Specified and negotiated new integrated computer system functions and architecture• Extracted Data from existing systems, cleansed, loaded to new system and tested• Mapped and loaded user security levels

Role progressively reduced as my role as ISYS Project Officer consumed more time from February 2002 onwards• Business Planning and Management of an Annual Turnover of £3 million and a team of 13 for 2 businesses covering building maintenance plant and materials• Lead on negotiations, analysed and managed large European Tenders and Contracts • Chaired, presented to, and participated in meetings with many different stakeholders to build and maintain efficient prosperous relationships• Maintained an annual stock accuracy of > 99.66%• Produced reports from Excel and Word for staff performance and wages, tender analysis and award and cost centre management

Placed call off Orders and agreed smaller contracts, and scheduled deliveries for the purchase of gas supply pipe and fittings in polyethylene, cast iron and steel to Gas, British, American and EU standards, British Gas/Transco T&C's and English law.Other items purchased included corporate clothing, small electronics and janitorial s