Sharon B. Email & Phone Number

United States

• Develop marketing communications plan including strategy, goals, budget and tactics
• Develop media relations strategy, seeking high-level placements in print, broadcast and online media
• Coordinate all public relations activities
• Direct social media team to engage audiences across traditional and new media
• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests

United States

• Assess customers/patients needs and present suitable promoted products.
• Present product information and product samples
• Perform product demonstrations and application support.
• Improve product knowledge and sales techniques.
• Create Sales Orders and disburse receipts.
• Schedule reservations and delivery of purchased and/or rental equipment.

Memphis Metropolitan Area

• Contracted by local businesses such as Blues City Cultural Center, Inner City South, Realist Inc., and Wings of Love, to obtain services from vendors including caterers, florists, park services, photography, costumes.
• Serve as the face and voice of local entrepreneurs, nonprofit organizations, small businesses, and Playwrights to build brand recognition and successfully promote products and services for SEOs locally and abroad
• Prepared formal briefing materials with final details for gift officers and event hosts
• Coordinated fundraisers and sponsorship campaigns such as Food and Coat Drives, Dads and Daughters Park Day, and an international project The Road to Poland, involving community churches, Memphis' political leaders.
• Delegated duties of functions and solicited donors and volunteers for nonprofit organizations and small business collaborations
• Co-hosted social-networking event promoting health, wealth, and wellness in individuals and businesses to build community growth

Memphis Metropolitan Area

• Assisted Boutique Owner in planning and implementing strategies to attract customers on social media platforms
• Coordinated model auditions and performed in The Tri-State Defender, 2017 Women of Excellence Awards
• Responsible for delegating duties at Pop-up Shop Events, crowd control, soliciting sponsors/vendors
• Performed daily customer service operations (e.g. sales processes, orders and payments); served as on-call Sales Associate to provide personal concierge services for public figures and celebrity clients
• Coached and supported new and existing Sales Associates
• Responsible for opening and closing store according to company policy while maintaining safety

Memphis, Tennessee

• Senior Customer Service Representative:
• Transcribed and processed prescriptions, letters of medical necessity, medical records and CMN's necessary for insurance billing.
• Electronically organized and scanned documents into patient's accounts to ensure completion/receipt of all documents needed for billing.
• Performed follow-ups with referrals regarding collection of missing documentation.
• Received and recorded durable medical equipment prescriptions orders from physicians and referral sources.
• Assisted in development of procedures to ensure orders are filled or referred accordingly by answering incoming calls from patients, physicians and referral sources regarding order status.

Memphis, Tennessee, United States

• Registered Emergency Department patients following the Emergency Treatment and Active Labor Actguidelines and Methodist LeBonheur Healthcare processes.
• Responsible for accurate selection and identification of Medical Record Number and interviewing patients to obtain accurate demographic andinsurance information for registration purposes; for insurance verifications.
• Collected “Point of Service” payments to satisfy financial obligations as required.
• Communicated with hospital clinical staff to ensure accurate patient registration prior to discharge or admission.
• Developed strategies to improve registration processes. Represented department during training for disaster drills.
• Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus, and dependability in performance evaluations.

Memphis, Tennessee

• Performed various duties as a support resource to patients, families and guests, unit nursing staff, allied health departments, and medical staff by assisting the unit clinical leadership with coordination of patient.
• Secured the assistance and resources, and troubleshooting initial customer service concerns.
• Facilitated the electronic storage and retrieval of patient records/orders by acting as a resource for physicians/clinicians providing the first level system support.
• Transcribed physician lab and x-ray orders and arranged physician to physician consults.

United States

• Responsible for the smooth operation of the majority of occurrences above deck.
• Performed any task in connection with deck maintenance, small boat & ship operations, while serving as crane operator/signal on the USS Sustain drydock.
• Maintained knowledge of all programs performed in, or related to, the marine environment.
• Established and maintained knowledge of ropes and cables, including different uses, stresses, strains, and proper stowing.
• Facilitated upkeep of ships' external structures, riggings, deck equipment, and lifeboats.

Business Administration And Management, General

Registered Nursing/Registered Nurse