Sharon B. Dees Email & Phone Number

United States

Rocky Mount, North Carolina, United States

Develop and maintain strategic client account plans designed to foster retention and drive growth. Serve as client advocate, engage and facilitate internal Qualis departments to support the customer relationship and ensure a seamless client experience. Work at a strategic and tactical level to ensure client satisfaction and foster a balanced relationship that benefits both Qualis and the client. Primary point of contact for clients. Drive timely resolution of issues. Provide consistent communication touchpoints with key clients on a monthly, quarterly, and yearly basis. Passionate about organization development and intentional, clear internal communication that inspires employee engagement.

Rocky Mount, Nc

Developed, trained, and deployed volunteers to serve in the "coal fields" of Appalachia to meet physical, emotional, and spiritual needs of residents. Oversight and tactical management of volunteer projects such as home repair, Vacation Bible School, homeless outreach, domestic violence shelter resident outreach, community outreach, etc.Coordinate housing, meals, and projects for volunteers. Primary point of contact for volunteers and ministry site leaders. Communication liaison.