Instrumental in building, maintaining, testing the training curriculum for HIM ROI, HIM Hospital Coding, HIM Deficiency Tracking and Identity. Continual updating of training materials to accommodate our Quarterly Epic Upgrades. Maintains Health Stream for training attendance along with classroom training for the above Epic modules including Back End Scanning training. Maintains Epic Tip Sheet repository when upgrades occur and build supporting documentation to implement the changes.

Epic Certified in EpicCare Ambulatory - I was instrumental in providing system analysis, development/build, documentation and configuration as well as testing and training for Ballad Health Ambulatory Departments. Maintained New Versions of Epic Software along with the build to keep current with the upgrade changes. Continued testing of the new changes along with implementation and demonstration of the changes for team members of the organization.

I was instrumental in providing system analysis, design, development/build, documentation and configuration as well as testing and training for St. Luke’s EHR conversion from Centricity to Epic in October 2016. It consisted of preparation a year in advance, which included Cadence build for multiple Ambulatory Clinic departments. I perform Epic technical support in addition to providing triage and troubleshooting for the support staff. I helped to identify issues and work closely with the build… Show more I was instrumental in providing system analysis, design, development/build, documentation and configuration as well as testing and training for St. Luke’s EHR conversion from Centricity to Epic in October 2016. It consisted of preparation a year in advance, which included Cadence build for multiple Ambulatory Clinic departments. I perform Epic technical support in addition to providing triage and troubleshooting for the support staff. I helped to identify issues and work closely with the build team to resolve Post Go-Live issues and maintain stabilization. I worked on projects to standardize and align application work flows to the new Epic standards. I currently support multiple specialties which include: Cardiology (Epic Cupid Module), OBGYN (Epic Stork Module), Gastroenterology (Epic Optime Module), Pulmonology, Pain Management, Urology and Rheumatology. I obtained my proficiency certification in EpicCare Ambulatory module version 2015 on January 29, 2016 and have kept up to date with all New Version Training. Show less

I provided system analysis, design documentation and configuration as well as testing and training for Sutter Healthcare EPIC EHR. I performed Cadence support in addition to providing triage and troubleshooting for the hospital ancillary department staff. I was the acting liaison between the ancillary staff and Sutter Build Team and worked closely with both groups for regular scheduled system updates. I obtained my Epic proficiency certification in the Epic Cadence module on November 21, 2013… Show more I provided system analysis, design documentation and configuration as well as testing and training for Sutter Healthcare EPIC EHR. I performed Cadence support in addition to providing triage and troubleshooting for the hospital ancillary department staff. I was the acting liaison between the ancillary staff and Sutter Build Team and worked closely with both groups for regular scheduled system updates. I obtained my Epic proficiency certification in the Epic Cadence module on November 21, 2013 for Acute Hospital Ancillary environments. Show less

I did three weeks of extensive Epic training for the SCC Implementation project through SCC Physician Services. I have had previous Epic experience and I was active in the San Francisco Bay Area SCC Implementation roll outs. I have participated in three implementations with SCC and my current job role is focused on Clinical Optimization for our SCC clients that have gone live on Epic.

I was able to advance to a Business Analyst position after 2 years of working as a Clinical Systems Specialist in Centricity. I was instrumental in gathering the data required to submit Meaningful Use initiatives for all our Ambulatory providers using our Centricity EMR. I documented workflows to optimize the use of Meaningful Use throughout the organization and trained to maintain standard workflows to meet MU requirements.

Provided object-oriented analysis/design, testing of St. Luke’s Centricity EMR Application, implemented and trained Centricity for over 10 new clinics. Active involvement in the Go-Live Support and training of new Clinical and Front Office Staff as well as onboarding of new providers. Created training materials and gathered requirements for enhancement request.

Roomed patients, refilled medications, performed vital checks, patient triage and performed Dexa scans. Reviewed patient medical records for accuracy and prepared records for release to authorized parties. Obtained authorization for procedures and medications when needed. Developed workflow’s to optimize productivity and patient volume.

Test and implement Epic for new hires, physicians, nurses and all clinical staff. Merge patient duplicate charts. Triage and support open tickets and coordinate hardware issues. Coordinated and supported over 10 specialty clinics onboarding Epic EMR. Developed training and support documentation to optimize efficiency along with daily clinical support.

Roomed patients, refilled medications, performed vital checks, patient triage and assist the Pulmonologist with procedures performed in the clinic. Obtained authorization for procedures and medications when needed. Developed workflow’s to optimize productivity and patient volume, trained new hires and supported the Implementation Analyst to identify more efficient workflows. I was promoted to a position in IT as an Epic Implementation Analyst.