Manager Of Supported Employment Services
Rsvp, Inc.
Richmond, Va
Responsible for the management and ongoing program development of RSVP, Inc.’s Supported Employment program with a staff of nine to fifteen Employment Specialists working assigned territories in the South / Central areas of Virginia. Offered daily support to staff as they provide job coaching, supported employment, independent living, and/or long term support services. Met with individuals served, their family members, DRS Counselors, CSB Support Coordinators, employers and other stakeholder groups in an effort to provide quality, efficient and effective services. Served as the primary point of contact for contract services provided for the DRS, DBVI, and various CSB’s across the state (including Medicaid Waiver services). Oversaw and manage monthly reporting and billing process for services rendered. Developed comprehensive training program and manual. Responsible for hiring and training all Supported Employment program staff. Developed performance evaluation form and completed and conducted annual performance evaluations for staff. Responsible for the initial attainment and the ongoing maintenance of CARF accreditation, originally obtained in 2001. Position required ability to multitask, organize and prioritize work, ability to develop and maintain effective working relationships, ability to communicate effectively both orally and in writing, and a comprehensive knowledge of the needs of adults with disabilities and the impact of disability conditions on employment. Provided benefits counseling to beneficiaries of Social Security benefits.