Coordinated and led hundreds of employees each day in a hyper-growth production and warehouse environment. Advocated for change initiatives that optimized productivity and encouraged creative solutions. Promoted a customer-first work culture by leading teams to produce excellent quality products. Continually evaluated shift performance to uncover trends and opportunities for cost-saving measures. Collaborated with the Production Planning team to devise and implement plans based on business needs. Supervised and enhanced efficiency of receiving, storing, and distributing materials.Select Achievements:● Took a hands-on approach in providing cross-functional leadership in a hyper-growth production and warehouse environment to facilitate rapid business development, growth, and increased revenue generation.● Collaborated with professionals and ascertained feedback to optimize production planning, promote growth, encourage innovation ideas, and create an inclusive culture to increase employee productivity, motivation, and satisfaction with the organization.● Managed continuous improvement projects and full-scale Lean manufacturing initiatives to focus on quality control, cost goals, and expanding capabilities within the warehouse increasing KPH by 30%.● Promoted a safety oriented customer-first work culture by implementing new safety programs bringing consciousness to complacency, leading teams to produce excellent quality products with quality audits decreasing the week over week customer complaints.● Safeguarded adherence with OSHA, GMP, SQF, DOT, and facility compliance requirements with a back to back 99% SQF audit score.● Collaborated at all organizational levels creating SOPs to build consensus between teams streamlining processes resulting in an 83% reduction in waste.● Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels reducing downtime and increasing overall safety and higher quality products.

Established and improved working relationships with key stakeholders, including headquarters staff, airport vendors and contractors, federal and state agencies, and union representatives. Liaised between departments and offices to manage daily processes in fulfillment of business objectives. Documented and presented operational results to leadership.Select Achievements:● Oversaw day-to-day airport operations to create a safe, secure, and legally compliant customer service-conscious environment, continually evaluating shift performance to uncover trends and opportunities for cost-saving measures.● Drove performance objectives by setting goals and expectations, monitoring results against key metrics, and holding responsible parties accountable for results.● Coordinated actively with all departments ensuring appropriate level of priority, visibility, and escalation, built processes to implement improvement, reviewed and adjusted as necessary maintaining the station's on-time performance.● Optimized flight schedules in a hyper-growth setting prioritizing safety compliance and customer satisfaction through precise time slotting coordinating with key stakeholders and airport officials.● Collaborated the development and implementation of new cleaning standards for all locations by gathering information from multiple work groups, conducted time studies, and spoke with customers to better understand their concerns regarding cleanliness partnering with training instructors and managers to roll out the new program.● Directed 500+ employees to manage safe, on-time airline operations for 195 flights per day boosting compliance with OSHA, FAA, and DOT regulations through ongoing training.

Streamlined daily operational procedures and staff performance through effective schedule coordination, hiring, and training. Leveraged sound judgement to implement decisions focused on enhancing reliability and safety for multiple workgroups. Pre-planned and conducted ramp service activities, verifying safety procedures were followed. Prepared accurate written reports and records for specific events, including staff behavior or security incidents.Select Achievements:● Served as a leader to agents with a hands-on approach by observing and offering guidance, ensuring safety and compliance procedures are followed, offering training where needed.● Streamlined daily operational procedures and staff performance through effective scheduling, hiring, and training reducing overtime by 7.5%.● Leveraged sound judgment to implement decisions focused on enhancing reliability and safety for multiple workgroups, pre-planned and conducted ramp service activities, verifying safety procedures were followed earning most reliable station award● Prepared accurate written reports and records for specific events, including staff behavior or security incidents