Having established offices in Singapore, Kuala Lumpur and Jakarta, i-Consultancy’s focus is delivering tailored manpower solutions to it's customers throughout the Asia Pacific Region.i-Consultancy have long term relationships in place with a wide range of companies from specialist Contractors to MNCs. We are able to deliver fully compliant, tailored solutions on short notice and within budget.i-Consultancy provide fully qualified individuals and/or fit-for-purpose teams which comprise of the best industry talent. We utilise our own internal qualification and due diligence processes, ensuring each professional we partner with is relevant, qualified and in line with our customers requirement. We support Companies throughout the region by:· Building and delivering tailored project teams · Identifying specific individuals for key roles in a business · Managing in-country regulations specific to hiring/engaging local and overseas support · Managing In-country tax, payroll, insurance and contractor welfare · Mobilisation and demobilisation pre-established individuals/teams into Asia.

Welcome to Expert360!Expert360 is the leading ASIA Pacific platform connecting freelancers to a world of project-based work.I have the privilege of working on the Talent side of our business, working with the best of the best to join our members-only talent network, and help them connect with project-based opportunities. I specialise in Digital and Risk & Compliance.Looking to freelance or thinking of taking the leap? Please feel free to check us out at www.expert360.com or say hello at sharon@expert360.com

▪ Checks all of the required documents are in order for executing a sales and purchase agreement of both Corporate and individual clients, manage the flow of documentation and ensure no documentation is missing▪ Compiles and initiate the processing of the SPA, notify the purchaser to sign and ultimately deliver the executed SPA approved and signed by the management team▪ Issues other agreements, including Additional Plot SPA, Amalgamation Agreements, etc.▪ Checks and approves consolidation, swaps and refund case requests from existing customers▪ Issues settlement agreement and refund agreement for consolidated properties of the purchaser▪ Prepares request for payment for the service and community charges to be approved by the Chief Commercial Officer

▪ Acted as Assistant Team Leader in the Contact Centre▪ Created management report to be submitted to the Contact Centre Manager as well as prepare the needed performance dashboards to be given to the Facilities Management Manager▪ Monitored calls made by the customer service agents as well as coach them based on the quality protocols▪ Performed service request rectification for the team leaders and representatives▪ Created monthly quizzes to evaluate the agents’ grasp on different project updates▪ Determined who will be the top performers every month as per the statistics set by the department▪ Created weekly roster for the whole contact centre floor▪ Conducted security inspection for Palm Jumeirah & Jumeirah Islands project in order to grade the quality adhered to by the different building or community supervisors▪ Logged service request for property owners / tenants in different projects of Nakheel – Palm Jumeirah, Jumeirah Islands, Jumeirah Village, Discovery Gardens, The Gardens, Garden View Villas, International City and etc.

For Properties, Freehold, Property Weekly and Inside Out Magazine clientsTop Seller of the Properties TeamConsistent Seller / Qualifier ▪ Set-up appointments and met up with prospective clients, present our products and be able to convert them to be an exclusive client of our company▪ Handled corporate clients’ advertisements and other needs under an extremely high-pressured environment▪ Handled more than 100 clients and made sure that each of them spend according to their committed expenditure with the firm▪ Sold ad spaces and up-selling company’s other products, related features of the newspaper and other services to our exclusive clients / one-time clients / overseas clients▪ Liaised with different advertising agencies / media planner with regards to clients’ advertisement materials / artwork, their bookings, their expenditure commitments and agreement with us and their accounts▪ Accommodated customer inquiries & complaints personally / over the phone / via e-mail▪ Gave quotations of our different products (newspaper, magazines & other features) to customers / clients▪ Proofread and edited clients’ advertisement whenever necessary