Sharon Devlin Email & Phone Number

Temporary assignment with Modis IT, Burlington, MAAssisted the Tools Product Management Team on the administrative coordination of the following: Complete and file EOL (end of life) forms for products targeted for the EOL process: Assist legal with the First Access Program for PowerDesigner and UEP, maintain list of participants and guide them in delivering and processing of their legal contracts; assisted in tracking status of compliance to federal standards for all tools products… Show more Temporary assignment with Modis IT, Burlington, MAAssisted the Tools Product Management Team on the administrative coordination of the following: Complete and file EOL (end of life) forms for products targeted for the EOL process: Assist legal with the First Access Program for PowerDesigner and UEP, maintain list of participants and guide them in delivering and processing of their legal contracts; assisted in tracking status of compliance to federal standards for all tools products, maintained a list of products being tracked, status of testing, compliance on 4 key standards (FDCC, Section 508, FIPS, IPv6). Show less

Temporary assignment with Modis IT, Burlington, MAProject Lead within the Basel II Program – Commercial Life Cycle Project on the User Adoption team. Fulfilled the leading role on the sub team for communications, in charge with working with target user community to insure effective input, involvement, ultimate acceptance and effective use of the CLC product, along with monitoring and reporting on progress of the team.

Temporary assignment with the Revolution Group, Wakefield, MAResponsible for the support of an Executive Director and direct reports. Duties include: presentations, travel, conferences, confidential correspondence, appointments, meetings, paper flow, reports and responses.

Responsible in all aspects of a new business venture from inception to roll out. Developed and enhanced PC Software to help client with billing, appointments and scheduling of team members.

Responsible for the design, development and implementation of new products and services, along with hardware/software upgrades to internal operating support systems for 11 states and >300 employees.• Built consensus between 5 remote project managers through weekly conference calls resulting in reducing project delays by 75% (4 weeks) and establishing productive working relationships.• Project managed the enhancement of the remote testing equipment for DSL, involving $1.5M in… Show more Responsible for the design, development and implementation of new products and services, along with hardware/software upgrades to internal operating support systems for 11 states and >300 employees.• Built consensus between 5 remote project managers through weekly conference calls resulting in reducing project delays by 75% (4 weeks) and establishing productive working relationships.• Project managed the enhancement of the remote testing equipment for DSL, involving $1.5M in equipment, and meeting time and budget milestones within 12 months.• Led team of 17 members across multi-departmental functions to communicate project milestones, commitments and expectations, and resource availability resulting in increasing efficiency ~20%.• Managed an equipment upgrade project which involved converting over 199 central offices responsible for providing customer service, repair and maintenance for customers throughout New England. Exceeded deployment goals by one month for year long project.• Reviewed over 50 nominations for the “Leaders in Excellence” award to identify 5 top performers. Facilitated selection process with 10 member committee within 3 months to ensure guidelines and objectivity were adhered to. • Led team chartered to develop a software tracking system designed to provide emergency wireless phones to thousands of disabled New England customers without service. Project promoted positive company image in addition to meeting federal regulations Show less

Reported to Vice President and responsible for full range of HR functions for >200 employees in 10 locations of a four-state region. Provided direction, advice, training, staffing and coaching to all levels of executive and line management as well as supervisory responsibility for seven non-managers.• Developed and implemented an employee communications program utilizing monthly video conference forums between Vice President and line management with rotations at four specific sights… Show more Reported to Vice President and responsible for full range of HR functions for >200 employees in 10 locations of a four-state region. Provided direction, advice, training, staffing and coaching to all levels of executive and line management as well as supervisory responsibility for seven non-managers.• Developed and implemented an employee communications program utilizing monthly video conference forums between Vice President and line management with rotations at four specific sights resulting in improving morale and productivity by ~75%. • Managed reorganization and downsizing of 5 business units including the consolidation, and/or elimination of over 18 positions. Results included maximizing man hours and saving downtime and overtime amounting to ~$1M.• Subject Matter Expert on compensation, 401K, benefits, EEO/AAP, OSHA compliance and reviews, employee performance process, annual reviews, job descriptions, adherence of policy and procedures.• Project managed the office centralization of both Boston (4 offices) and New York (7 offices) which required developing a communication plan, selecting 2 new site locations and completing relocation within 2 non-business days. Successfully completed project with no downtime or disruption to business. Received performance reward for achievement.• Created/led a Diversity Committee of 11 employees to identify, develop and recommend hiring, training and retaining practices. Diversity Committee improved morale and increased information sharing between minorities and females.• Traveled and interviewed 5 Directors to learn and obtain feedback on how to improve Human Resource services. Results included providing customized ad hoc reports, development of matrix organization charts and improved 2 way communications between Directors and Human Resource Group.• Formulated and administered $12M budget, including monthly variance, financial and statistical reports. Operated department expenses under budget by ~$1.3M. Show less

Responsible for supporting 3 Directors and a 300-person organization including payroll, presentations, travel, conferences, confidential correspondence, appointments, meetings, paper flow, reports and responses. Also scheduled and maintained training and personnel records.• Supervised up to 3 office clerks, who were responsible for typing/word processing and bill/voucher/payroll preparation.• Coordinated HR services including payroll changes, retirements, recruiting, 401K and… Show more Responsible for supporting 3 Directors and a 300-person organization including payroll, presentations, travel, conferences, confidential correspondence, appointments, meetings, paper flow, reports and responses. Also scheduled and maintained training and personnel records.• Supervised up to 3 office clerks, who were responsible for typing/word processing and bill/voucher/payroll preparation.• Coordinated HR services including payroll changes, retirements, recruiting, 401K and benefits.• Acted as liaison between senior management and reporting associates to resolve issues as needed. • Worked in Customer Services, Operations, Human Resources and Marketing. Show less

Masters Certificate In Project Management, Project Management

Activities and Societies: Women’s Association of Verizon Employees (scholarship committee member) Co-chair banquet committee.

Certificate, Human Resources

Activities and Societies: Managing in Todays Competitive Environment