Sharon Dover Email and Phone Number

Received Customer Relations Employee of the Year Award Atlanta Division 2014

Coordinate and order services needed for trades show; work with managers to coordinate services and work with providers to order all services; reconcile credit card accounts; negotiate pricing with vendors; file claims with vendors; generate VIS transactions, open purchase orders and reconcile to charge card statements.

Worked with customers and sales representatives via telephone and in person; assisted customers with expediting orders and provided information on items out of stock. Assisted customers with product descriptions, ie measurements, gauge of material and product usage. Worked trade shows as needed setting up booths and selling product on the trade show floor. Located new customers via internet and sold overstocked and discontinued items. Worked closely with purchasing and shipping to expedite orders. Exceeded customers expectations. Worked with all levels of management.