Sharon E Williams - Mba Email & Phone Number

United States

Work with credit managers and sales associates, analyzing and correcting invoices, pricing issues and order number discrepancies. Manage business portfolio to resolve past due invoices in accordance with customer credit terms and account receivables policies.

Independence, Ohio

Provide Tier 1 customer support, respond to basic inquiries regarding ADP products, answer non-technical questions, conduct correspondence with customers and representativesHandle customer inquiries that require data entry changes including maintenance of employee’s files and the company’s payroll transmission Research and resolve ADP application issues in a complete, accurate and timely manner.

Cleveland, Ohio

Responsible for obtaining and reviewing insurance documents for accuracy, completeness and acceptability for Condo and Coop Projects.Submit documentation and obtain approval/decline of the project from the Project Approval Group. Single point of contact between sales and operations with the Project Approval Group

Beachwood, Ohio

Responsible for the processing of a pipeline of 30+ mortgage refinance applicationsExamined and review documents to ensure loan files remain in compliance with investor requirements, government guidelines and internal underwriting proceduresCollaborated with customers, underwriters, title companies, other lending institutions, mortgage loan officers and closing agents to facilitate the loan process and progress each loan to funding

Beachwood, Ohio

Managed a 10 million dollar portfolio ranging from first time delinquency to late-stage delinquency and recoveryAnalyzed customer/client needs; designed appropriate solutions that match the needs of the customer/clientNegotiated terms on settlements and pay plans that were favorable to the bank while overcoming customer objections and promoting a positive customer experienceUsed skip tracing tools such as Fast Data Web and credit bureaus to locate customers Worked on cycle team to manage financial portfolios and meet monthly goal

Beachwood, Ohio

Researched and resolved customer problemKept accurate records of conversations and/or correspondence from customersCommunicated effectively with customers via telephone, correspondence, and email

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor Of Science (B.S.), Business Management