Sharon Elden Email & Phone Number

Remote

• Create, execute, and maintain system integration test cases to ensure the quality of the requested changes provided in the Business Requirements with 100% success rate in all projects completed and installed for small.
• Coordinate, analyze, and participate in the execution of integration tests involving CFPB requirements being met to reduce company liability.
• Investigate and provide input to business requirements for accuracy needed for system testing on AS400.
• Strategize, prepare and conduct reviews and approvals of Master Test Plans.
• Execute manual tests, identify and execute regression test cases for many letter projects to automate the process to reduce risk of manual data errors.
• Verify that required Quality Assurance document reviews have been completed and project documentation is complete for Auditing.

• Responsible for interviewing customers to analyze, clarify and document, in writing, business processes and customer requirements in written format. Recommend and implement and define system and/or process options to.
• Utilized the AS400 system to test code changes and enhancements to meet business requirements. Ensure the changes meet Green Tree specifications and working correctly prior to install.
• Developed and executed system test plans for specific projects.
• Developed test cases and an adequate test plan to confirm functionality enhancements.
• Executed User Acceptance testing clearly documenting results.
• Work in conjunction with technology staff to ensure enhancements met the needs of the business.

Tempe, AZ

Managed a team of employees ranging from 8-16 assisting the collection area with research and support for processing payments, and providing assistance to customers. Managed a team of employees ranging from 8-16 assisting the collection area with research and support for processing payments, and providing assistance to customers.