Sharon Ford Email & Phone Number

● Maintaining knowledge within UKG, UTM, and ICIMS systems to ensure proper functionality within HRMS software.● Implementing software systems and updates to provide streamlined processes and improved functionality.● Troubleshooting software malfunctions, errors, and irregularities.● Facilitating training of current and updated software to collaborating colleagues.● Locating pertinent information within data systems to ensure data quality and accuracy.● Constructing requisitioned data reports across various departments within the organization.● Utilizing subject matter expertise to support colleagues' and employees’ software inquiries.

Hickory, North Carolina, United States

● Writing, maintaining, and supporting analytics and dashboards for HR, Finance, and leadership.● Investigating and resolving system-related issues prioritizing payroll critical problems.● Configuring software to process multi-state payroll ensuring compliance with labor laws● Training new system users and associates on new processes/functionality.● Improving office efficiency by effectively managing internal communications and correspondence.● Advocating for staff members, helping to identify and resolve conflicts.● Collecting and analyzing information to monitor compliance outcomes and identify and address trends of non-compliant behavior.● Improving organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.● Processing payroll in times of need as payroll backup.● Maintaining thorough and current understanding of applicable tax laws.● Facilitating communication between the company and tax authorities in multiple states.● Completing tax reconciliations and audits each quarter.● Processing employee W2's and year end duties.

Hickory, North Carolina, United States

● Facilitating delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.● Processing all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.● Maintaining records of personnel documents, including payroll forms, leave notifications, employee files, benefits information, and workers' compensation files.● Collaborating with HR management to devise and update policies based on changing industry and social trends.● Serving as point of contact for all employee questions and concerns. Problem-solving and selecting solutions for employees and management. Escalating employee issues to subject matter experts if needed.● Reviewing employee timesheets for accuracy and administering final approval on a weekly basis.● Transmitting enrollment, termination, and alteration information to vendors within established timeframes to keep all changes up to date.

Hickory, North Carolina, United States

● Processing weekly and semi-monthly payroll, including but not limited to verification of hours, reconciliation of payroll reports, remittance of federal and state taxes, filing of quarterly reports, and printing W-2s.● Recording any journal entries needed after payroll has been processed.● Data entry, consisting of journal entries and budget amendments, researching account codes and amounts if not in balance.● Auditing daily cash deposits, identifying and correcting any errors before posting to general ledger.● Assisting in year-end close and annual financial statement preparation by processing all year end payroll accruals, updating schedules, and reviewing statements against the general ledger for accuracy.