Sharon Grady Email & Phone Number

Milford, Massachusetts, United States

Milford, Massachusetts, United States

• Look after the welfare and morale of all the Customer Experience and Knowledge Management content developers at the site.
• Effectively contribute and collaborate with Customer Experience and Knowledge Management cross-functional teams to support department and corporate goals.
• Recruit top-grade team members to build a strong, self-sufficient and integrated Customer
• Management team members by mentoring, coaching, and training, providing a training plan where necessary, with the goal of enabling them to solve their own problems and grow technically and professionally.
• Understand Waters Quality system standards and corporate health and safety guidelines.
• Create, support and nurture a culture of continuous improvement in field- and customer-facing technical content.

Milford MA

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• To increase our customers’ success by creating a comprehensive, enriching, and standardized learning experience.
• Apply instructional design principles to create pertinent learning deliverables that uses industry best practices
• Gathering and curation of global learning content into a centralized management system
• Provide consultative services regarding learning design, development, and delivery methodology
• Learning content design and development

B.A. In Psychology/Education, Adult And Continuing Education And Teaching, 3.81 Gpa, Presidents Honors, Interdepartmental Honors

Education record