Sharon Hampton-Johnson Email & Phone Number

Chicago, Il

• Provide services for customers, such as providing banking products that meet the customer needs. • Responsible for opening of new lead accounts and maintaining exiting customers. • Provide teller responsibilities on the teller line, such as check cashing, money orders and cashier checks, balancing of cash drawer, and help where it is needed to function daily work load.

Chicago, Il

• Responsible of all utility payments for 13 building properties in Chicago and Indiana areas. • Communicated with President, Vice President Principle of Human Resource, Property Managers, vendors on invoices and payments that are to be issued. • Calculated and issued Contractual Payrolls. • Entered all invoices on IPM data entry system.

Chicago, Il

• Helped train tellers to identify sales opportunities.• Co-supervised teller line in a high-volume multi teller environment.• Co-supervised teller station, cash balances, vault records, cash supply, and inventory of negotiable Instruments. • Oversaw large cash transaction internal and external.• Oversaw high quality retail branch operation, ( ATMs, teller equipment, etc.).• Branch teller platform received highest audit rating under my co-supervision, hallmark of the quality consistency and attention to detail received for ongoing teller leadership.• Dealt with difficult high-profile customer issues. • Handled transaction over individual teller limits within authority.• Worked with managers and peers from other bank branches regarding procedures and customer issues. • Performed regular teller duties as workflow dictates