• Provide technical leadership for daily support for IBM Cloud Managed Service for Client Toshiba’s EBS R12.1.3 Oracle Application and other global EBS clients and coordinate the activities of a multi-technology, highly available Production and disaster recovery environment with SHARED APPL_TOP, Parallel Concurrent Processing (PCP) failover and RAC/SSO infrastructure.• Manage both DEV/Prod fixes and deployments, perform EBS Cloning, Database Refreshing, one-off/minipack/CPU paching, Backups, Upgrade, and yearly Auditing Tasks. Work with Oracle Support for critical issues 24x7.Manage Enterprise Testing - Support the coordination of Component/Unit Testing (dev), Functional Integration Testing (FIT), System Integration Testing (SIT), Dress Rehearsal (smoke) and pre-production Client Acceptance Testing;• Review notifications from OEM to ensure performance, availability and recoverability; ensure change control procedures are current, accurate and appropriate for each database.• Resolve and pinpoint both daily EBS Apps and databases performance issues. Fix high CPU utilization, latch lock contention, deadlock, snapshot too old, Concurrent manager hung and Performance slowness issues.

• Provide technical leadership and coordinate the activities of a multi-technology, highly available production and disaster recovery environment for Oracle 11i /12.1.3 E-Business Suite applications (Oracle Financials/iProcument/HRMS/iRec/Payroll/Grants Management/Advanced Benefits/Compensation Workbench modules), with single sign-on, Oracle Identity Management authentication/integration infrastructure.Accomplishments:• Upgraded Oracle application from R11.5.10 to R12.1.3; upgrade database from 10g to 11g.• Implemented and Integrated Oracle SSO technology (Oracle Internet Directory, Oracle Access Manager and Oracle HTTP server) with Oracle Application R12.1.3.• Implemented SHARED APPL_TOP, Parallel Concurrent Processing (PCP) failover and Load_Balancer for Tulane’s Multi-nodes R12.1.3 Oracle Application.• Provided daily support for TULANE University’s new HCM modules implementation and HCM modules was successfully implemented into PROD on 8/8/2013 for 10,000 users.• Provide technical support for application developers to maintain and enhance functionality of the applications and support; clone multi-nodes of production instance to DEV/TEST/TRAINING environments.• Apply quarterly CPU patch, one-off, minipack and family pack patches for R12 Oracle Application.

• Designed and implemented a Continuity of Operations Site [COOP] Site fordisaster recovery for R12 Oracle Application;• Upgraded Oracle application from R12.0.4 to R12.1.3;• Upgrade Oracle database from 10g to 11g;• Maintenance Oracle Application R12 Production/DEV/TEST/TRAINING instances for daily operation and development activities with Oracle Financial modules, CRM, order management and supply chain modules;• Maintenance Oracle Fusion middleware integrated with Remedy application;• Implemented Oracle 10g Enterprise Manager Grid Control monitoring tool.

• Successfully led the implementation of agency wide Oracle 9i to 10g upgrade project with security patches and instance cloning;• Successfully led the upgrade of CRM Oracle application from 11.5.10 to Release 12;• Interfaced with federal management on key infrastructure related decisions, planning, Implementation, and integration to meet the agency business goals and objectives.• Direct quarterly security patches: databases, application servers, Sun/Linux servers, coordinate biannual agency wide continuity of operation exercises, manager infrastructure incidents and problems, manager application deployment and support.• Provide Technical leadership to a staff of 20 Database Administrators. Assigned DBMS tasks to appropriate personnel and communicated performance and schedule requirements. Ensured service availability, policy and procedure compliance, and performance expectations are met. • Recruited and mentored IT professionals for infrastructure administration and operations as needed to maintain desired service levels. • Applied ITIL Best Practices to manage operational support

• Provide functional and technical support for Oracle Government Financials, custom daily APPX-to-Financials interface program and custom Oracle Forms budget monitoring application. • Key contributor on a team responsible for successfully upgrading a federal installation of Oracle Financials from 10.7 to 11i. Responsibilities included support in all facets of the upgrade path; • Conduct test cases after the data conversion, such as finding bugs, system performance, user acceptance test and functional cases for all working modules and provide fixes and solutions;• Converted OPIC’s Single-Org to Multi-Org in order to prepare for performance improvements and Multi-Org Access Control.• Successfully migrated databases from 8.1.7 to 9.2.0.2.

• Performed Quality Assurance on databases by applying patches and upgrading scripts to Sun Solaris 2.8 server.• Lead efforts for supporting Oracle e-business CRM, ERP and Financial modules for clients.• Setup multiple development, test and production environments for Oracle CRM, ERP and Financial modules Release 11i with Oracle database release 8.1.6.• Performed the daily administration (24X7 on-call production support) for projects including such tasks as data modeling, software installation, new database creation, database backup/recovery, performance tuning, data replication, data migration, new objects creating (table/index/database link/snapshot/trigger/public synonym name), database structure modification, and user administration.

• Designed, developed and implemented a system, named Computer Inventory System (CIS) in Oracle 8, to track computers (Personal Computers and Portable Computers) used by the employees. • Focused the user and system requirement analysis (SRA), data modeling, detailed requirement design (DRD), coding and testing.• Defined and reviewed logical/physical database design, GUI design and functional specification, set up configuration and management standards.• Performed software integration and testing to verify the operation of the system.