Sharon Hayes Email and Phone Number
Director of Technology Services (IT Director) at Great Places Housing Group at
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Great Places Housing Group
Sharon Hayes's Location
Greater Manchester, England, United Kingdom, United Kingdom
Sharon Hayes's Contact Details
Sharon Hayes work email
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Sharon Hayes personal email
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Sharon Hayes phone numbers
About Sharon Hayes
Successful, results driven, IT Director level professional with a strong programme management background and experience across the full scope of IT. Lead roles spanning operational management, applications development and support, and stakeholder management, at a European level.
Sharon Hayes's Current Company Details
Great Places Housing Group
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Director of Technology Services (IT Director) at Great Places Housing Group
Sharon Hayes Work Experience Details
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Director Of Technology ServicesGreat Places Housing Group Oct 2018 - PresentManchester, GbResponsibility for strategic IT direction and leadership, to ensure the Group has the technology in place to support delivery of the 10-year ambitions in the Group’s Corporate Plan.Responsibility for the operational management of the Technology Services Group, with the scope of Technology Services including Digital, Data, Innovation, IT Operations/Delivery and Project Management.Programme Director role on a major integration and transformation programme following the merger between Great Places and Equity Housing Group.
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Head Of Business Engagement And Tom TransformationBrother International Europe Ltd Nov 2017 - Oct 2018Manchester, Greater Manchester, GbProject lead for the introduction of a new Target Operating Model as part of a major IT transformation programme, involving the strategic outsource of a significant proportion of European IT services.Built and established a Business Engagement function as part of the transformation, acting as the single face of IT to all customers and users across the full technical stack of services and 22 Pan European operations. -
Interim Head Of It (Mis)Brother International Europe Ltd Nov 2016 - Jul 2017Manchester, Greater Manchester, GbResponsibility for the operational management of the European MIS Group, supporting 1500+ users on a Pan European level.Management of major business and strategic change initiatives and IT activities including operational priorities, staffing, SLAs across 20+ European operations.Major business change initiatives including:- data centre migration to a fully managed outsourced service, with flexible cloud scalability- Major CRM programme, with implementation of SAP Cloud for Customer Sales and Service (C4C)- European Partner Portal on the Sitecore platform- Tableau as the global standard for desktop reporting
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Head Of Solutions DeliveryBrother International Europe Ltd Apr 2016 - Nov 2016Manchester, Greater Manchester, GbHeading up European Solutions, deploying technology solutions and improvements for the benefit of the business, with a primary focus on web, mobile and e-commerce. Management responsibility of 15 permanent staff across Architecture, PMO, Governance and Digital Development teams, plus up to 25 contract staff.Establishment of a Project Management Office (PMO,) responsible for developing and delivering the portfolio and prioritisation of initiatives across the business, in line with the strategic transformation strategy of the Company.
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Head Of European InfrastructureBrother International Europe Ltd Apr 2012 - Mar 2016Manchester, Greater Manchester, GbNewly created role with strategic objective of building a Pan European infrastructure organisation.Operating as a European service provider, responsible for the management and performance of European infrastructure and networks. To adopt new technologies, in order to support the major and critical applications for European operations, aligned to the overall MIS European strategy and vision.Responsible for the creation and delivery of a European Infrastructure strategy and roadmap, ensuring alignment with the overall MIS and global IT strategy. Managing the balance of operational support, strategic initiatives and European local demands in line with strategic direction.
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Project Services ManagerBrother International Europe May 2002 - Apr 2012Bridgewater, New Jersey, UsReporting to the MIS Director, responsible for the management and performance of the Project Services Department, driving out business benefits by leveraging IT solutions and adopting new technologies. Responsible for the design, development and implementation of new systems functionality required by the business, with accountability for budgeting, resource planning, and delivery of multiple, simultaneous business critical projects that are aligned with the overall European MIS strategy.With a strong focus on SAP, key achievements include successful implementation of SAP R3, CRM, e-Commerce and Business Warehouse across 14 European operations, including business restructure programmes. -
Principal Consultant And Account ManagerCsi Consulting 1995 - 2002Toronto, Ontario, CaConsulting experience gained primarily in CRM and ERP deployments, with experience gained across a variety of industries, including retail, manufacturing and pharmaceutical. 2001 / 2002 SAP CRM Pre-Sales Consultant; Secondment at SAP UK1995 / 2001 Principal Application Consultant, in summary:Project management of client system implementations, including BPCS European roll out, Business Intelligence & Millennium upgrades Lead supply chain consultant Post implementation account management -
ConsultantCsi 1995 - 2002BPCS Supply chain consultant role on multiple projects across various industries, including pharmaceuticals, manufacturing and food.
Sharon Hayes Skills
It Strategy
Erp
Program Management
Business Intelligence
Crm
Management
Project Management
It Management
Sap Erp
Sap
Consulting
Strategy
Business Process
Outsourcing
Cloud Computing
Business Analysis
Change Management
Pre Sales
Sap R/3
Enterprise Resource Planning
It Outsourcing
Itil
Customer Relationship Management
Sap Products
It Infrastructure Operations
Erp Implementations
Supply Chain
Sharon Hayes Education Details
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University Of BirminghamEngineering Production -
The Open UniversityProfessional Certificate In Management
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The Open UniversityInformation & Communication Technologies
Frequently Asked Questions about Sharon Hayes
What company does Sharon Hayes work for?
Sharon Hayes works for Great Places Housing Group
What is Sharon Hayes's role at the current company?
Sharon Hayes's current role is Director of Technology Services (IT Director) at Great Places Housing Group.
What is Sharon Hayes's email address?
Sharon Hayes's email address is sh****@****r.co.uk
What is Sharon Hayes's direct phone number?
Sharon Hayes's direct phone number is +4479762*****
What schools did Sharon Hayes attend?
Sharon Hayes attended University Of Birmingham, The Open University, The Open University.
What skills is Sharon Hayes known for?
Sharon Hayes has skills like It Strategy, Erp, Program Management, Business Intelligence, Crm, Management, Project Management, It Management, Sap Erp, Sap, Consulting, Strategy.
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