Sharon Hooker, Shrm-Scp Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

Bethesda, Maryland, United States

• Direct support to the HR Director creating strategies, implementing company protocols, and handling employee affairs for roughly 300 staff members• Employee Relations:o Main point of contact for staff members’ concerns and inquirieso Coordinated various team member events (holiday, retirement, and going away parties)o Actively coached, empowered, and presented to staff members on several topics pertaining to company culture, relationship building, mitigating conflicts, and… Show more • Direct support to the HR Director creating strategies, implementing company protocols, and handling employee affairs for roughly 300 staff members• Employee Relations:o Main point of contact for staff members’ concerns and inquirieso Coordinated various team member events (holiday, retirement, and going away parties)o Actively coached, empowered, and presented to staff members on several topics pertaining to company culture, relationship building, mitigating conflicts, and creating good habitso Conducted investigations for verbal and sexual harassment, and EEOC related situationso Helped CCC maintain compliance with federal, state, and local employment laws and regulationso Handled ADA, FMLA and short-term disability cases• Benefits Administration:o Improved CCC’s benefits reconciliation process by creating a payment tracking sheet in Excel Corrected over $20,000 in errors on invoiceso Examined current vendors/providers and explored our options to ensure we maximized our value o Organized open enrollment benefits fair and enrollment meetings• Administrated CCC’s HRIS system, Paylocity, for employee records, status changes, and benefits management• Updated and improved Standard Operating Procedures (SOP) by implementing and documenting new company policies• Member of SHRM and stay up-to-date with current HR news and trends Show less

Bowie, Maryland, United States

• Responsible for overseeing the administrative department and leading all job functions pertaining to the Human Resource department• HR Processes and Procedures:o Company grew from 6 to 14 employees during my 1st year. E Cyber7 was founded in 2013. Instrumental in the company’s growth and retention by implementing new hiring practices to target candidates that fit the company Created E Cyber7’s Standard Operating Procedures (SOP) and routinely updated it Made employee… Show more • Responsible for overseeing the administrative department and leading all job functions pertaining to the Human Resource department• HR Processes and Procedures:o Company grew from 6 to 14 employees during my 1st year. E Cyber7 was founded in 2013. Instrumental in the company’s growth and retention by implementing new hiring practices to target candidates that fit the company Created E Cyber7’s Standard Operating Procedures (SOP) and routinely updated it Made employee performance and self-appraisal forms to evaluate each team member’s work Terminated and facilitated a smooth transition for employees o Actively evaluated company processes internally to help identify which strategies and procedures best fit the company as E Cyber7 grew Included conducting employee benefits analyses, in-house vs outsource HR cost comparisons, and meeting with multiple brokers and HRIS software companies• Full Cycle Recruiting:o Formulated candidate profiles for open positions with the owner to identify the best applicantso Created E Cyber7’s Facebook and LinkedIn accounts to create a social media presence o Recruited, screened, and interviewed potential candidates through Indeed, ClearedJobs, LinkedIn, and Facebooko Organized and executed the onboarding process for new hires Show less

Berne, In

• Attended job fairs and interviewed candidates • Assisted with open enrollment and organized employee benefits data • Created new training plans for employees relating to their position’s work duties, expectations, and safety protocols• Listened and solved employee job concerns• Created a recruiting video to attract potential hires• Supported HR team with employee events • Helped engineering team with data projects using Excel, SyteLine, and Made2Manage• Potentially… Show more • Attended job fairs and interviewed candidates • Assisted with open enrollment and organized employee benefits data • Created new training plans for employees relating to their position’s work duties, expectations, and safety protocols• Listened and solved employee job concerns• Created a recruiting video to attract potential hires• Supported HR team with employee events • Helped engineering team with data projects using Excel, SyteLine, and Made2Manage• Potentially saved the company $46,000 annually by implementing new shipping processes after analyzing their current procedures Show less

Colorado Springs, Colorado

Muncie, Indiana

• Oversaw about 200 student employees yearly• Maintained students’ schedules• Led orientations• Trained students• Ensured customer satisfaction• Disciplined and terminated employees• Adjusted payroll errors

Muncie, Indiana

• Worked at a variety of stations making quality food • Served customers while having a positive attitude• Helped part and full-time employees with their jobs

Berne, In

• Negotiated prices and eliminated costs to save the company an estimated $45,000 annually• Implemented strategies to increase Smith Brothers’ efficiency company wide • Evaluated and improved current company processes

Berne, Indiana

• Served customers with quality food and service• Solved customer problems• Trained new employees

• Created and updated a digital SDS book that is easy to access, use, and maintain• Wrote instructions and trained employees on how to properly use and update the new digital SDS book• Assisted the Safety Director with the safety program to ensure Smith Brothers is OSHA compliant • Interviewed and effectively participated in the hiring of employees• Redesigned the employee and supervisor performance appraisal forms• Helped the HR Director daily with miscellaneous tasks… Show more • Created and updated a digital SDS book that is easy to access, use, and maintain• Wrote instructions and trained employees on how to properly use and update the new digital SDS book• Assisted the Safety Director with the safety program to ensure Smith Brothers is OSHA compliant • Interviewed and effectively participated in the hiring of employees• Redesigned the employee and supervisor performance appraisal forms• Helped the HR Director daily with miscellaneous tasks including employee complaints, contacting businesses, creating flyers, and running errands Show less

Berne, Indiana

• Worked with ERP software (SyteLine & Made2Manage) to update and ensure accuracy of system information and data• Worked on lumber efficiency project to track and trace wood usage per piece of furniture• Identified the best processes for completing the lumber project and recorded it for future implementation with new styles of furniture

Muncie, Indiana

• Received payments via cash, check, credit cards, and vouchers• Issued receipts, refunds, credits, or change due to customers• Welcomed each customer with a helpful attitude and genuine care• Solved customer problems

Berne, Indiana

• Performed detailed computer work using Excel and ERP systems• Instrumental in company-wide ERP software transfer from Made2Manage to Syteline• Collaborated with coworkers on numerous projects

Berne, Indiana

• Helped with insurance benefits and leadership programs for employees• Participated in confidential meetings with upper management• Transferred data from excel to ERP systems