Sharon Hookham Email & Phone Number

• Providing secretarial and administrative support for the Professional and Agency Teams.• Diary management for the team (three Directors and six consultants).• Correspondence and valuation report typing using digital transcription/audio typing .• Liaising with the Financial Director, processing invoices and recording all fees on Excel.• Managing the office reception, including dealing with customer enquiries and maintaining Business System standards.• Managing stationery orders, franking, staff holiday and general office management.

Employed on behalf of Office Angels, working on various short-term assignments throughout the Essex area, for well known companies including Martin McColl and Scania.

In January 2016, the Production Director asked me to take on the additional role as his Secretary alongside my current role as Land & Planning Secretary, with the additional duties:• Diary management for the Production Director• Used the Coins system to input building programmes detailing the breakdown of stages completed through the build lifecycle• All HSE administrative duties, including liaising with sub-contractors and site staff ensuring they are provided with PPE, uniform and enrolled onto their necessary training courses• Ordering signage and uniform for all site-based staff• Updated build stages and completions on a weekly basis• Registered all sites with the Considerate Constructors Scheme• Updated Board Packs for monthly Directors meetings Land & Planning Secretary January 2014 – December 2015• Delivered a comprehensive administration and secretarial support service to the Land Director and his team • Provided additional support duties including reception cover and extensive assistance to other departments and secretaries as required by the Executive Secretary • Ensured the prompt payment and accurate record of departmental invoices • Established great working relationships with all consultants, partners, concerned residents and other departments • Maintained systems within the department, including new sites and legal approvals • Established and maintained consultancy Framework Agreements and Project Orders • Managed incidental land approval and building approval processes

• Managed the day to day operations of the Chairman and Directors, ensuring they were fully briefed prior to all meetings and presentations• Undertook a range of administrative work including typing, filing, diary management and event organisation in order to ensure the smooth running of the department• Established professional working relationships with suppliers, customers and consultants• Ensured that all systems and procedures were deployed, maintained and all employees were fully briefed and able to carry out their duties• Performed administrative duties for the Chairman including pension, bank accounts, medical arrangements and property maintenance

• Provided first-class secretarial and administrative support services to the Chairman, Director, Financial Controller and Centre Managers• Extensive diary and travel management for both Director and Chairman (whilst in the UK)• Undertook duties for the Chairman including maintaining the London apartment• Organised and attended utility appointments on behalf of the Chairman, accompanying the family to medical and dental appointments and organised summer camp activities for the children• Organised director-level meetings, travel arrangements and internal / external meetings, including logistics and catering

South West Essex Community Services

• Provided a comprehensive, confidential and effective administration support service to the Modern Matron, Day Unit Modern Matron and Occupational Therapists • Ensured fit-for-purpose and effective administrative procedures were established, implemented and continuously improved• Provided full administrative support for key meetings • Held Line Management responsibility for the hospital administration staff• Monitored all bank and agency staff to ensure safe staffing levels were maintained• Co-ordinated hospital facilities and oversight of hospital contracts, including cleaning, catering, estates and grounds management• Monitored regular audits and ensured any ensuing actions were completed successfully

East London Market Area

• Delivered effective secretarial support to the Market Area Director and Dealership Managers• Extensive Diary Management and organisation of senior management meetings• Personally handled any complaints and administered the required disciplinary actions

• Delivered a high quality secretarial service to the Head of UK, Private Client Advisory• Performed extensive diary management and board meeting support• Administered all travel, holiday and sickness reporting

• Delivered a first-class secretarial and administration services to two Senior Partners• Performed day-to-day operational duties including liaison with Clients and Contractors• Produced Survey Reports, Dilapidation and Party Wall Reports, Schedules of Condition and Warranties• Produced photographic schedules and general correspondence• Prepared tender documentation and analysis of returns• Managed diaries and administered board meetings