Sharon Hughes Email and Phone Number

Responsible for the strategic project/business management and overseeing the delivery, performance and coordination of major capital and revenue projects between Swansea Bay UHB, Hywel Dda HB and Swansea University across the South West Wales Region.

Developing and delivering a strategic approach to commissioning programmes that support disabled people in finding and sustaining employment. Encompassing: Prime and Sub Contracting;Programme Design; Relationship Management with Government, Commissioners, Service Providers, Academics and Stakeholders Leading and coaching the programme teamBid Development

Remploy is a leading supported employment and welfare to work provider, working across both the public and private sector and supporting employers, local government, third sector and community organisations to increase sustainable employment opportunities for disabled people across the UK.Responsible for:To build strong local partnerships, strategic relationships and supplier partners that will collectively enhance the customer experience and increase employment outcomes.To identify, recruit and maintain a supply chain of partners that meet internal quality standards and the Merlin Standard.To act as a communication conduit for the business, promoting partner agenda & activity, the sharing of information, best practice and continuous improvement across the region.To identify, qualify and convert local opportunities by mentoring and supporting Business Managers to ensure successful generation of new business.Supporting operational excellence & improved performance through identifying key partners and stakeholders to enable greater opportunity & business outcomes.Communicating policy drivers, local intelligence and engaging with key stakeholders to support bid development and the overall business development pipeline.To work closely with the Regional Operations Manager and Business Development Director to ensure performance, set targets, budgets and customer satisfaction are achieved continuously.

National Business Manager at Remploy, The UK's leading provider of employment services to disabled and disadvantaged people aged 16+. Responsible for:Supporting the business programmes through the change and impact of Employment & Skills Reforms (W2W FE/HE, WBL, Apprenticeships, Internships) and Welfare Reform. To analyse, develop and implement new business solutions with in departments and subsequently design and deliver innovative, interactive and bespoke physical and e-learning training material. Analysing of new or existing business requirements, designing and delivering processes and training that enables successful implementation of the required business solution or change in line with specific targets, timescales through to achieving delivery independence and performance.To design and develop new delivery models encouraging improved ways of working, creates efficiencies and encourages best practice whilst maximising commercial attraction.To develop a strategic plan that maximizes localised partnerships and increases commercial relationships and opportunity for business growth and commercial direct sales within the public & private sector and their stakeholders.Remaining close to central and welsh government policy which may impact on the business and its customers and provide key contributions to consultations in order to influence government policy and strategic decision makers.To provide leadership that turns needs and requirements into solutions in a responsive way, that fosters an environment of trust and mutual respect.Link with local and regional teams to ensure productivity and performance is maintained and increased where capacity allows.To monitor and manage local and regional partners identifying new business opportunities and qualifying leads in line with the Strategic Business Development plan. To maintain an excellent understanding of national and regional markets, research and identify trends, funding streams.

• Co-ordinating and managing the day to day running of the business• Managing, training and progressing staff members• Business Development • Engaging existing & potential clients• Market appraisals/valuations• Negotiating sales & hitting sales targets,• Encouraging and incentivising staff performance • Debtor & creditor invoices, accounting and banking• Organising marketing and promotions• Managing risk, health and safety

Responsible to the Housing Director for managing and delivering a customer focused housing serviceSupervise the performance of Housing colleagues to ensure a high quality, effective and responsive service is provided to residents. Provide effective and responsive housing management within a designated geographical area .To take a lead in all cases requiring Court action, in particular providing guidance and expertise around anti-social behaviour cases and rent arrears.To monitor and be responsible for ensuring agreed performance outcomes and objectives, presenting management information and reports where required