Sharon Keating Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

• Reviews and executes complex commercial claims completing investigation, evaluation and negotiation involving various commercial exposures, including casualty, premises, trucking, property and serious injury• Handles construction defect claims examining coverages, claim notices (CDARA), time on risk, contracts, risk transfers/tenders and concluding exposures. (Reservation of rights, tender and declination of coverage letters.)• Initiates contact with insureds, claimants, medical providers, witnesses and attorneys, obtaining statements, documenting files and evaluating early to resolve claims• Identifies questions and finalizes coverage, liability, value, contractual exposure and compensation• Manages litigated files, attending mediations and directing counsel on strategy to quickly conclude the claim• Communicates risks, sets reserves and submits referrals while working with other departments

Denver, Colorado

• Completed liability investigations on premises claims for national accounts, public entities, apartment complexes and businesses in many jurisdictions including New York, Florida, Texas, Washington, Oregon, Michigan, Alabama, Kentucky, South Carolina, North Carolina, Wyoming, New Hampshire, Connecticut and Georgia .• Finalized coverage investigations, reservation of rights/disclaimers/tender letters, large loss reporting to insurance carriers and analysis of various policies.• Evaluated and resolved claims, including construction defects, through diligent negotiations• Adhered to many different company guidelines and procedures as TPA in the claims process • Consistently handled a high volume of complex and litigated files effectively and timely

Colorado And California

Bodily Injury Claim Specialist, GOC Greeley, CO May 2016-August 2018 • Handled bodily Injury/property damage auto claims in personal & commercial in Colorado, South Dakota, Arkansas, Preformed coverage investigations, liability (taking statements), negotiations, settlements & litigation. Technically advanced in various systems involving injury and property damage analysis and assistance MPC Claim Representative, Lakewood/ Greeley, CO- March 2010-May 2016• Handling MPC claims for multiple states preforming coverage investigations, medical billing analysis and Independent Medical Exams (IMEs) Team Manager/Auto Bodily Injury Claims, Lakewood Union Commons, CO- Oct.2004-March 2010• Supervised Claim Representatives/Processors in team with paperless files• Responsible for file reviews, authority requests, coverage reports, excess exposures, responding to complaints, managing lawsuit files and completing training seminars Team Manager/ PIP (Personal Injury Protection), Lakewood, CO- Jan. 2002- Oct. 2004• Responsible for 13 employees handling up to 3,500 PIP files using advanced, technical computer systems, responding to complaints, testifying in trials and completing complex reports PIP Claim Representative, Lakewood, CO- June 2001-Jan. 2002 Team Manager SIU/Superintendent, Garden Grove Service Center, CA- Dec.1991- June 2001• Managed SIU employees in Southern California metro areas on personal & commercial claims involving arsons, staged thefts, staged accidents, swoop & squats, surgically stripped vehicles or other types of suspicious claims Fire Superintendent, Irvine Service Center, CA- March 1989- Dec. 1991• Managed Commercial Claims, including commercial property & Fire Subrogation involving bonds, employee dishonesty and business interruption claims Fire/Auto Claim Representative, San Diego Service Center, CA- May 1987-March 1989 SIU Claim Representative Fire/Auto, Denver Tech Center, CO- Jan. 1986-May 1987

Colorado And Ohio

• Personal & Commercial lines, involving property and injury claims for many national accounts for bodily injury & homeowner claims.