Sharon Kumar Email & Phone Number

Sydney, Australia

• Key Roles & Accountabilities:
• Providing customer service and operational support to our global client base
• Ensuring high level of written and verbal communication on daily issues
• Send debtor reports to sales agents monthly
• Send new customers to Credit & Accounts to set up
• Send out customer statements

Sydney, Australia

• Key Roles & Accountabilities:
• Developing and maintaining strong relationships with our existing clients
• Develop new and strong relationships with prospective accounts
• Maintain strong focus on the image of the label
• High customer service with the view to expand our customer base and grow the label
• Provide feedback to management as to what is happening in our market

Sydney, Australia

• Key Roles & Accountabilities:
• Customer Service – issuing and dealings with Return Authorisation.
• Receiving returns from wholesalers assessing the problem and fixing it.
• Returns PR/samples- Credit appropriate accounts and return to sample area
• Stockroom to be merchandised by organising garments by drop date
• Organizing repairs for our customers and sending it back free of charge.

Sydney, Australia

Key Roles & Accountabilities:

Sydney, Australia

• Key Roles & Accountabilities:
• Achieving personal target.
• Achieving store target.
• Cash handling, opening and closing of shop.
• Customer service.
• Stock take, transfer in stock, returns, credit and refund.

Sydney, Australia

• Key Roles & Accountabilities:
• Achieving personal target.
• Achieving store target.
• Cash handling.
• Customer service.
• Stock take, transfer in stock, returns, credit and refund.

Sydney, Australia

• Key Roles & Accountabilities:
• Maximise sales opportunities in line with clear sales KPI’s by establishing and meeting customers stated and unstated needs.
• Maximize sales opportunities by following the CCA call-flow for either outbound or inbound calls in line with a set budget.
• Sell-in new products and CCA promotions in line with call management processes.
• Prioritize customer requests and escalate issues when necessary.
• Effectively communicating with customers to solve problems at first point of contact and follow-up on commitments with relevant CCA depts.

Sydney, Australia

• Cardlink authorisation was a company which business called to verify if the customer’s card is fraudulent or to get a manual approval if their systems are down my duties included;Key Roles & Accountabilities:
• Taking inbound calls effectively dealing with it.
• Following Cardlink call flow to maximise time constraints.
• Interacting with people over the phone with confidence.
• Working individually and independently.
• Dealing with customer request and escalating issues accordingly.

Sydney, Australia

• Key Responsibilities
• Filling documents.
• Maintaining kitchen cleanliness
• Enveloping and mailing documents

Certificate Iv, Business/Commerce, General

High School Certificate

Education record