Senior Executive - Student Services
Current- Oversee the implementation of quality student processes, including orientation, class scheduling, attendance management, payment processing, course surveys, progress assessments, discipline management, and parent liaison.- Conduct necessary checks to ensure proper student admissions and prepare official documents for new enrollments.- Liaise with staff and students regarding completion of student documents and ICA formalities for international students.- Collaborate with colleagues across the institute to enforce institution and departmental policies, ensuring compliance with relevant regulatory authorities. - Participate in organizing engaging activities for students, enhancing their overall learning experience. - Closely monitor student attendance on a daily basis and take appropriate actions, including providing initial counseling for continuous absence. - Process students’ withdrawal and leave of absence requests efficiently.- Offer pastoral care and counseling to all students, ensuring their well-being and fostering a supportive learning environment.- Take on ad-hoc projects assigned by management, contributing to the continuous improvement of student services.- Undertake any other duties as required, supporting the smooth functioning of the institution.