Sharon Mcmichael Email & Phone Number

Hudson, OH, US

• Developed strong customer service skills to assist with any payroll issues related to taxes, locating W2 documents, wage payments, garnishments, and navigating employee self-service portal.
• Gained proficiency in multiple systems including WorkDay, ADP, CIC Plus, SAP, On-Line Banking, Equifax, and various Tax Agency websites.
• Assisted with payroll conversion by testing and implementing WorkDay (in-house payroll), ADP SmartCompliance, CIC Plus, and Employee Self Service portal within WorkDay and CIC Plus.
• Created process documents related to various tasks of the Payroll Tax Coordinator position.
• Analyzed, balanced, and maintained integrity of payroll through weekly audits.
• Balanced WorkDay to ADP per pay, month, quarter, and year end basis. Closed Quarter and Year End by due date. Included processing payroll wage and tax adjustments, tax journal entries, setting up payroll state and.

Hudson, OH, US

• Balanced and generated unclaimed funds report regarding payroll stale dated checks and initiated check requests for processing by Accounts Payable.
• Generated reports regarding special audit requests.
• Served as backup for printing and mailing of manual checks, on-line banking (applying manual checks into banking system, stop payments, and voids), calculating and processing Pay Upon Termination (PUT) payments, and.
• Provided backup to Store Payroll Coordinators, Corporate Payroll Analyst, and Garnishment Coordinator.
• Assisted payroll manager, Benefits Specialist, and higher-level partners with various projects and audits when requested.

Hudson, OH, US

• Supported the payroll process for union and non-union workforce.
• Processed bi-weekly union and non-union payroll through ADP ProBusiness.
• Gained an understanding of timekeeping systems including WFM and Kronos.
• Reconciled and prepared union dues, pension reports, and check requests for monthly payment.
• Gained an understanding of union contract.
• Balanced and generated unclaimed funds report regarding payroll stale dated checks and initiated check requests for processing by Accounts Payable.

• Processed bi-weekly payroll for 391 assigned stores through Infinium system for approximately 1,261 associates, ensuring compliance with corporate policies and government regulations.
• Analyzed, balanced, and maintained the integrity of payroll systems through weekly audits.
• Prepared and responded to employment verifications, and 75 court order withholdings.
• Responded promptly and accurately to associates questions and concerns.
• Researched and resolved payroll related issues such as discrepancies and policy violations.

Memphis, TN, US

• Assisted the Accounting Manager and Accounting Staff.
• Analyzed and maintained the integrity of 401(K) and Payroll through weekly audits and query reports, ensuring compliance with corporate policy and government regulations.
• Coordinated information regarding the requirements, reporting, and filing of unclaimed funds.
• Researched and monitored dormant accounts monthly, and prepared due diligence letters.
• Prepared and submitted returns reporting contractors to the State New Hire Reporting Center. Contacted vendors and collected W-9 Forms.