Product Manager with a zest for technological innovation and a demonstrated history of working in the financial services industry. Analytical Skills, Management, Strategy Development, Logic and Creativity!
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Product ManagerAchieve - Save And Invest Nov 2022 - Present
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Customer Experience Team LeadPetra - Achieve More Feb 2021 - Nov 2022Ghana- Implementation of initiatives to increase CSAT and NPS- Managing and setting up customer experience for new businesses within the group- Managing and coaching the request resolution and communication team- Communication of insights and actions to company management and leadership committees - Identification, communication, implementation and monitoring of technology initiatives to improve customer experience - Development, implementation and monitoring of department strategy, projects, goals, OKRs etc -
Senior Customer Experience ExecutivePetra - Achieve More Jan 2020 - Jan 2021Ghana
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Customer Experience Executive (Online)Petra - Achieve More Sep 2018 - Dec 2019Ghana- Supervision of digital teams- Customer request investigation and resolution - Customer data analysis- Other unstructured decisions and activities
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Intership And National ServicePetra - Achieve More Jul 2017 - Aug 2018Ghana
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Relationship Management OfficerUt Bank Ghana Jul 2016 - Aug 2016 -
OperationsUt Bank Ghana Jun 2016 - Jul 2016
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Personal Assistant To Brand ManagerL'Aine Services Ltd Jun 2015 - Aug 2015
Sharon Mensah Education Details
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University Of Professional Studies, Accra (Upsa)Corporate Governance -
Psychology And Philosophy -
Aburi Girls Senior High SchoolAccounting And Business/Management
Frequently Asked Questions about Sharon Mensah
What company does Sharon Mensah work for?
Sharon Mensah works for Achieve - Save And Invest
What is Sharon Mensah's role at the current company?
Sharon Mensah's current role is Product Manager at Achieve App.
What schools did Sharon Mensah attend?
Sharon Mensah attended University Of Professional Studies, Accra (Upsa), University Of Ghana, Aburi Girls Senior High School.
Not the Sharon Mensah you were looking for?
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Sharon Mensah
University Of Ghana School Of Law|| Monitoring And Evaluation || Human Resource || Sustainable Development || EniAccra -
Sharon Fofo Mensah
Medical Research Assistant | Microbiology | Virtual Assistant | Passionate About Innovative Solutions In Health| Millennium Campus Network [Class Of 2020]Ga West Municipal District -
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