High-volume recruiting is a specialty I have—I worked with classes with hiring goals of several hundred monthly for multiple programs. I handled all aspects of the recruiting process, from the interview process to completing the onboarding task. Since I started as a Customer Service agent and worked my way up into Talent Acquisition Recruiting, I have learned what traits to look for in a candidate so they can succeed in their career with the company. My outside-of-the-box thinking helps staff the classes we need to fill for the clients. My team has hired as little as 10 people per class, up to 300 per class.
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Recruiting ManagerFoundever Nov 2021 - PresentDenver, Colorado, United StatesI work closely with Operations Management to ensure that the correct talent is obtained for each Line of Business. I attend client calls and talk directly with them to ensure we are hiring the type of candidate they would like to talk to their customers. I supervise a team of more than 12 members. My team and I handle all aspects of full-cycle recruiting. -
Recruiter 2 Or Lead RecruiterFoundever Mar 2021 - Nov 2021I worked with multiple clients handling full-cycle recruiting. Attending meetings with the Operations team to ensure the quality candidate was hired for the position. Making sure the candidates were able to meet the requirements for the positions with Background check, Drug test, Onboarding paperwork and completion of I9.
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Recruiting CoordinatorFoundever Jul 2018 - Mar 2021This specialty position went end of life in March 2021. I was the Recruiter working directly with Operations team to handle this program. I handled over 75000+ candidates in a year for this program. This program required a candidate to pass a 3 part exam before they could be offered. I handled all aspects for this position and once the exam was passed, offered the candidate the position with a job offer. Only 10% of the people that took the exam had passed it. Once they were offered then I handled all the onboarding information with this program.
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Customer Service RepresentativeFoundever Apr 2016 - Jun 2018Taking calls for a client.
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Inbound Customer Service RepresentativeSitel Group (Previously Sykes) Sep 2014 - Jun 2015Denver, Colorado, United StatesCustomer service representative with responsibilities for handling customer interaction for console repair returns, trouble shooting game and console issues, setting up consoles, helping customers recover their accounts including fixing account and password problems, and summarizing customer calls. -
Independent ContractorLiveops, Inc. Jan 2007 - May 2012Palo Alto, California, United StatesIndependent Contractor, customer service representative for a virtual call center for many largecorporations, such as: AARP, Pizza Hut, Red Cross, ProFlowers, American Idol Gives Back, and Stonebridge Insurance
Frequently Asked Questions about Sharon Mitchell
What company does Sharon Mitchell work for?
Sharon Mitchell works for Foundever
What is Sharon Mitchell's role at the current company?
Sharon Mitchell's current role is Recruiter Manager at Foundever.
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