Production Assistant: Researched companies to verify accuracy of publishable information; used Internetresearch, phone verification, e-mail and fax communication. Office Support, Customer Service Representative:- Managed receptionist area, including greeting visitors and directing them to the right person or department.- Skilled customer service representative, who enjoys talking with people, creating quotes and invoices and solving any problems that may arise.-Took customer orders, verified their information, tallied orders at the end of day, checked for accuracy and transmitted to drop shippers.-Database management, updated company database regularly to ensure accurate records- Hardworking and will strive to get daily tasks done. -Team player willing to support, coworkers and other departments.- Handled all outgoing USPS and UPS correspondence, reconciled and fixed shipping issues and returns. 5000 envelopes in the course of a day! - Prepared multiple daily shipping, sales order, backup and information transfer reports.- Processed credit card transactions for payment of orders.