As a product manager at 7ven Oaks, I manage product life cycles and feature sets, analyze customer behaviors, and identify opportunities for growth to improve user engagement. I develop a roadmap for the next product release by gathering requirements, presenting them to the relevant stakeholders, and creating feature and functional specification documentation. I also facilitate backlog prioritization to match business goals by understanding customer needs and the competitive landscape.I have years of industry experience in the B2B and SaaS enterprise software spaces and a proven track record of success. I have led cross-functional teams of engineers, designers, and marketers to successfully launch and deliver high-quality products. I have increased customer satisfaction by 50%, improved customer engagement by 7%, and decreased customer complaints by 9%. I have a passion for innovation and a dedication to delivering exceptional results. I have a bachelor's degree in politics and international relations from Esep Le Berger Universite, and I'm skilled in agile development, team leadership, user research, design thinking, project management, stakeholder communication, data analysis, and decision-making. I'm always looking for ways to improve processes and make an impact. I'm seeking opportunities to apply my skills and passion to new challenges and make a positive difference.
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Technical Product Manager7Ven Oaks May 2023 - PresentLondon, United KingdomLed cross-functional teams (engineering, marketing, sales) in the end-to-end development of a customer-focused e-commerce product, achieving a 20% increase in user engagement.Created a product roadmap that aligned with stakeholder goals and market trends, driving iterative value delivery and achieving a 100% on-time delivery rate.Conducted customer interviews to identify pain points, influencing the development of product features that enhanced the user experience and increased engagement by 10%.Facilitated backlog prioritization, ensuring alignment between business objectives and customer needs, reducing development time by 10%. -
Product Manager (Monetization Strategist)The Intern Place Jan 2024 - Jul 2024NigeriaDeveloped and executed data-driven pricing strategies, resulting in increase in product profitability and a 20% growth in user engagement.Conducted comprehensive competitive research and market trend analysis to identify monetization opportunities that aligned with customer needs, driving a 10% increase in conversion rates.Led the implementation of optimization recommendations that improved product performance, ensuring that new features met both business objectives and customer expectations. -
Associate Product ManagerTradedepoth Jan 2021 - Mar 2023Lagos State, NigeriaConducted user research, experience mapping, and stakeholder interviews to gather insights for product feature development, resulting in a 15% increase in customer sign-ups.Worked closely with engineering and design teams to translate user feedback into actionable product features, improving customer engagement by 10%.Defined and documented product requirements, user journeys, and workflows, ensuring that product features aligned with both user needs and business goals.Developed dashboards and reporting tools that provided data-driven insights, enhancing decision-making and improving product performance by 7%.
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Project CoordinatorSofadondo Jan 2020 - Jan 2021NigeriaSupervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.I liaised between departments to facilitate communication and keep appropriate parties updated on project development.Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings.Coordinated and managed multiple projects to ensure timely and budget-compliant completion. Accomplished this through carefulplanning, effective communication and monitoring of progress.Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignment -
Sales ManagerBooj Enterprise Jan 2018 - Jan 2019Responding to inquiries, resolving problems, and guaranteeing the gaming experience; provide customer service.Create marketing plans, including offline and online advertising campaigns, to draw in new clients and keep existing ones.Analyze the success of your marketing efforts and modify your tactics in light of data and client feedback.Created, managed, and executed a business plan and communicated the company's vision and objectives to motivate teams.Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
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Customer Service RepresentativeFederal Airports Authority Of Nigeria Aug 2016 - Dec 2016Lagos State, NigeriaHelped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.Completed data entry to record call notes, suggestions, and questions.Responded to customer requests for products, services, and company information.Managed over 50 calls per day.
Sharon O Education Details
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Esep Le Berger UniversitePolitics And International Relations
Frequently Asked Questions about Sharon O
What company does Sharon O work for?
Sharon O works for 7ven Oaks
What is Sharon O's role at the current company?
Sharon O's current role is IT Product Manager| Product Life Cycle Management.
What schools did Sharon O attend?
Sharon O attended Esep Le Berger Universite.
Not the Sharon O you were looking for?
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Adebayo Sharon O.
Documentary Photographer | Photojournalist | Visual Storyteller | Creative | Automobile Technologist🛠Lagos State, Nigeria -
Sharon Idogbo O.
Fashion Copywriter • I Help Your Brand Communicate With Words And Pictures Without Loosing Your VoiceLagos
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