Sharon Petty Email & Phone Number

Chamblee, Georgia, United States

Columbus, Ohio Area

• Leads a team of 15 employees; 110% to quota and consistently ranks in the top 10% of sales. • Sets sales goals, clear expectations, emphasizes relationship building, development of communication, organizational and time management skills and promotes an aggressive pursuit of KPIs using a consultative sales approach. • Maintains client parameters, communicates team & department expectations, checks for understanding, ensures proper workflow, provides solutions and continuously communicates cross-departmentally and with customers.• Responsible to hire and conduct ongoing product and sales training to staff. Completes and documents 1:1 monthly sales coaching, annual employee succession plan, semi-annual and annual reviews with each employee; including calculating and granting annual salary increases.• Holds employees accountable, documents and distributes any corrective action and abides to all HR policies & procedures. • Implements and manages timelines, conducts meetings, makes adjustments when necessary, updates reports and tracks action items.• Encourages a one-call resolution culture; strives to understand, owns and provides solutions for customer issues on the first call. Expects integrity and acts on behalf of the customer when needed. • Self-motivated, competitive and has an innate ability to connect and build relationships with clients. • A trusted team player; interested in strengthening the success of the team & growing her own portfolio.• Highly trusted to serve and close high profile and government accounts.• A powerhouse negotiator.• President’s Award as Supervisor (2019) and Winners Circle (2010) for being in the top 10% of employees each year. Consistently ranked in the Top 10% of sales professionals from 2010 – 2014 in the retail, call center, representative and leadership positions.

Mansfield, Ohio, United States

• Hired as Business Operations Specialist (2008 – 2009), promoted to Sales Representative (2009 – 2010) and promoted to Senior Sales Representative (2010-2017). • Led a team of 25 sales and customer service representatives and served local SMBs in a store specific B2B sales role. Demonstrated strong verbal and written communication skills, interpersonal skills, organizational skills, time management, professionalism, prioritizing, personal consultative sales delivery and coaching of other employees. • Won Winner’s Circle (2010 - top 10% of 2500+ OH & PA employees). Consistently averaged 150% to plan and generated a total sales revenue of $1.4M over 7 years in a highly stressful and fast-paced environment.• Strategically identified opportunities and designated target accounts. Built solid customer relationships and maintained customer accounts. B2C; served customers in a retail setting and managed a portfolio of retail customers that were not ready to buy in store but had a later date in mind to purchase.• Selected for Midwest Mobility Leadership Program; an out-of-state “future Verizon Wireless leader” training.• Responsible for managing $2.4M in inventory, opening & closing cash procedures, reporting and data analysis. • Managed all marketing material changes for large product launches and ensured proper pricing and marketing materials were continuously accurate and maintained.• Commended for being a go getter and team influencer; identified changes in the business and proactively implemented process improvements to help the team adapt and thrive with the new set of standards.