Sharon Plotnik Sefchovich Email & Phone Number

San Diego, California, Us

San Diego, California, Us

San Diego, California, Us

As an HR professional, I have a proven track record of delivering streamlined employee experiences through automation, process optimization, and HR tool utilization. By doing so, I reduced inquiry time by 20%. Additionally, I created guidelines for the Customer Success Department that reduced churn rate by 23%. I also successfully managed and maintained employee data systems and processes with a 98% accuracy rate for employee data.Collaborating with cross-functional teams, I developed and maintained an HR knowledge base for employees that resulted in a 20% reduction in employee inquiries and increased efficiency in onboarding and training. I also created training plans and videos for the team. Lastly, I developed HR policies for pre-hire to offboarding processes while assisting with analyzing new employee services, resulting in efficient employee management.

San Diego, California, Us

Facilitated all new employee orientations to foster a positive team attitude, provided information on the tools and software the company uses and training when needed.Tracked key dates and deadlines of process deliveries to clients to ensure that all interviews and candidates were sent promptly.Maintained specific personnel lists of work anniversaries and birthdays to promote team engagement and team spirit.Used spreadsheets to track employee vacation days and paid time off.Used Zoho Recruit (ATS) to link applicants to the jobs they applied for and coordinate the hiring pipeline.Restructured the Customer Success Department and created standard operating procedures for handling applicant resignations and terminations.Promptly corresponded and followed up with ~50 applicants weekly regarding the 60 job posts the company has per month. Coordinated and conducted between 10-15 interviews weekly which leads to 20 hires per month.Oversaw full-cycle recruiting for 180 positions each quarter. Developed recruiting strategies to identify qualified candidates for industries such as health care, law firms, medical clinics, and real estate companies. Managed sourcing, screening, interviewing and placing of candidates. Evaluated strengths and weaknesses of candidates through effective screening processes.

El Segundo, California, Us

Daily reporting and registry of authorized shipment, tracking of issues, and missing invoices.Use of spreadsheets to coordinate the daily workload and assign tasks to each team member, as well as monitoring each account’s progress.Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance. Created and implemented standard operating procedures for improving operational efficiency and accuracy, contributing to the invoicing of 22k shipments and $70M in revenue billed. Developed processes that led to $18M in shipments for a 5-person team Manage and coach a team of 5 Operations SpecialistsProvided training to 10 team members, grew team 2x over 1 month period

Travel Point - Executive CoordinatorArranged travel accommodations for groups, couples, executives and special needs clients.Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.Liaison between Travel Point and other travel agencies to offer Travel Point's reservation software.Personal Assistant to Business Consultant of Finnish Embassy in Mexico Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.Developed executive presentations and reports to facilitate project evaluation and process improvement.Business Development and HRBP for Virtual LatinosOffered expertise on employee and business development plans to enhance implementation and routine oversight.Eliminated process lags with quick processing of CV reviews, interviews and candidate proposal actions

Mexico, Df, Mx

Monthly allocation of inventory and vehicle planning per dealership, invoicing, and team building event planning for the Sales Department.

Addlestone, Weybridge, Gb

Research of candidates in different platforms such as Facebook, Linked In and OCC withlegal, tax and finance background for Management and Direction positions in different sectors such as pharmaceutical, automotive, legal firms, and retail brands. Phone Interviews with candidates that met job descriptions and qualifications, as well as constant contact with CEO’s and Director’s of Human Resources for position follow up.

Burbank, Ca, Us

Internship in Full Service and Quick service food and beverage locations at Hollywood Studios. Responsible for ensuring guest satisfaction by giving prompt, friendly and knowledgeable service. Demonstrate guest service skills in a high volume location.

Postgraduate Diploma In International Hospitality Management, Gestión Hospitalaria

Bachelor’S Degree, Administración De Negocios Internacionales

Especialidad Mercados Financieros, Estudios Bursátiles