Sharon Purcell Email and Phone Number

Sales, Customer Success Management, Social Media & Marketing Adviser. Relationship Management. User of Saas products and various other platforms.

Current assignments include:Sales, Customer Success Management and Event Coordinator for CloudGo.Simultaneously I also worked on internal communications, copywriting, editing and proof-reading for Beam Creative, Intermedia and AnchorMark

• Manage and coach offshore sales team. • Strategise and apply targeted marketing campaigns for my clients; Dissect and report on all campaigns and initiatives to management.• SEO content creation,editing and proofreading• Drive and manage internal content marketing processes.General Responsibilities:Manage lead-generation offshore sales team: - Provide training, evaluation and management reporting of KPI’s.Consultative selling: - Understand client’s objectives and buying criteria. Assess their current marketing collateral, key messages and visual communications. Formulate a thorough communication brief.Social media planning: - Develop digital campaigns and social media content aligned with brand voice for social media channels.

.Prepare internal communications for installations..Communicate with senior stakeholders.General Responsibilities:Project Management: - Influence relationships and decision-making processes to achieve outcomes and strategic benefits. This includes site visits and follow up marketing/promotional work.Sales:- Present to developers the technical process of future proofing their development with an alternative to NBN.Account Management: - Responsible for nurturing a portfolio of Body Corp and OC Managers as well as Customer Success Management.

.Sales training- coaching clients with the specification sales process.Sales training and mentoring of new sales staff.Selling event space, online media and information services.Leveraging relationships to drive greater revenue growth from an established client base.The ability to handle difficult customer interactions and explore tailored resolutions that solve unique problems. High-level communication to ensure smooth on-boarding of new clientsI consult with the client to uncover their business needs and how our products can grow their business. Being responsible for both retaining and growing clients, I am confident in my ability to generate profitable revenue and achieve sales targets whilst operating in a constantly evolving environment.

.Selling exhibition space for Melbourne and Sydney events..Securing annual contracts through consultative selling both on the phone and face to face..Budget forecasting to reach market share objectives and strategic negotiations to maximise revenue.

.Metro and regional sales.Consultative selling.Responsible for internal communication of site inspections and Autocad drawings for building consent stage..Managing the design and documentation of the project ensuring the delivery of high-quality end product whilst responsible for ensuring the build cost is within the budget constraints..Overseeing project completion and handover phase.

· Exceptional customer service and relationship building skills· Strategic vision with the ability to develop advertising plans and build brand presentations· Experience dealing with client brand and marketing managers· Creativity, motivation and enthusiasm, as well as an intrinsic drive to win business. Confident in taking creative briefs and copywriting

B2B sales for media, in-store & outdoor advertising, print and digital production.

.Maintain and establish relationships with Agencies and Brands.Write briefs quickly and succinctly.Interpret briefs and write sales proposals and copy.Create and pitch media strategies to new and existing clients.Able to negotiate skillfully in tough situations with both internal and external groups.