Sharon Roy Email & Phone Number

Mumbai, MH, IN

Mumbai, Maharashtra, India

At Practera, we deliver virtual employability programmes which connect businesses with teams of students through live consulting projects. Our objective is to develop students’ employability skills and to enable as many students as possible to access quality work experience.For organisations, it’s an opportunity to receive fresh insights and free tailored.

Sydney, Australia

• As a Customer Success Specialist, Sharon is responsible for supporting customers as theydeliver their learning experiences on Practera. This includes:
• Supporting the configuration, documentation and user testing of their learning experiences.
• Administrator and end-user technical support through our helpdesk system
• Data-driven customer experience analysis, monitoring, evaluation and reportingUltimately the key success criteria for the role is ensuring all of our users have a positive experience.

50 York Street

Worked as a Strategy and Operations Consultant for a high level scope of the program, which is as follows:>>Define strategy, mission, objectives and key elements of the education and accreditation framework and program for CSIRO>>Perform internal and external analysis to aid strategy recommendation, conduct market research to understand the industry trends.

Goregaon East

As a Web Solution Specialist (Level 2) profile, I have learnt to be customer-focused, and willing to do whatever it takes to resolve customer issue. I have also developed strong customer interaction skills and ability to work in a variety of customer situations as well as outstanding written and verbal communication skills. I have designed the ability to.

Masters In Information And Communications Technology (Advanced), Ict, Higher Distinction

Activities and Societies: Australian Computer Society

Bachelor'S Degree, Information Technology, First Class With Distinction

Higher Secondary Certificate, Mathematics And Computer Science