Sharon Schaffer Csm, Psm I, Psm Ii, Pspo Email & Phone Number

Oak Park, Il, Us

Chicago, Il, Us

•Manage Corporate website USG.com and Ecommerce website MyUSG.com and multiple cross-functional teams that support•Communicate project plans and progress to key stakeholders and project contributors.•Source, vet and manage vendors needed to accomplish project goals.•Direct changes to project scope, budget, schedule and change management processes to deliver projects•Monitor contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs•Monitor project progress, identify risks and implement corrective measures to obtain success.•Develop and maintain relationships with key stakeholders to meet objectives and boost rapport.

Chicago, Illinois, Us

•Manage and motivate largest and highest generating business revenue solutions and services pillar within JLL Technologies•Manage numerous concurrent projects & programs across Product Portfolio•Focus on quality of the end deliverable, ensuring that all projects deliver accurately, timely & within budget •Deliver consistency of project management and reporting across all projects and program•Build and maintain key stakeholder/business relationships•Ensure priority projects are escalated to executive leadership clearly communicating expectations, risks, issues, dependencies and constraints •Measure and monitor the value and benefit realization to the organization through portfolio performance metrics and targets.

Chicago, Illinois, Us

Global Project Management Office Senior Program Manager, responsible for managing multiple projects for Digital Technologies portfolioSupport of US Market Global Mobile Application deployment capabilitiesDrive a unified message to all key stakeholders/business partnersWork directly with Global Digital Teams, Global Product Managers, Digital Partners, eCommerce Teams and the McDonald's largest market to ensure teams meet project/program deliverables on time, within scope and according to their designated budgetsEffectively communicate with Senior Leadership, Portfolio Managers and Market Leads as to program statusUse effective leadership and development process methodologies to drive business case development, capabilities definition, release planning and overall program execution and delivery.

Chicago, Illinois, Us

• Project Manager of Global Mobile Application product team • Responsible for managing mobile application including US Mobile Ordering Project• Direct support of US and China Markets• Determine estimates, create project schedule and timelines, and allocate appropriate resources • Facilitate status meetings across multiple cross-functional teams• Facilitate global projects and initiatives to ensure the project activities are consistent with established standards and meets user and business objectives and strategic initiatives • Prepare and maintain project artifacts (e.g., project plans, status reports; risk & issue logs, change logs, agendas, etc) • Develop and maintain strong relationships with business partners and technology teams

Chicago, Illinois, Us

• Successfully Managed www.mcdonalds.com website redesign project• Program manager across multiple teams, vendors and work streams • Work with the Sr. Manager to establish and implement clear processes and procedures for delivering a high standard of execution, communication, service and team effectiveness• Scheduled and managed the execution of multi-channel communication and project from Discovery through completion to ensure that project completed on time, within budget, and met identified business objectives for stakeholders• Development and Delivery of Project Management work products including scope, schedule, cost, issue, risk, quality, resource allocation, budget and communication management• Captured and reported lessons learned throughout the lifecycle of the project to develop and implement action plans for best-practices

Chicago, Il, Us

Managed complex projects, teams and programs that enhanced enterprise digital strategy that included multiple work streamsUtilized change management processes to successfully manage scopeManaged cross-functional teams that improved quality assurance and provided on-time deliveryStreamlined processes that led to 10% process improvement for enterprise digital programDeveloped executive level budgetary report for $5 million dollar budget reflected time-to-delivery per projectExecuted proven experience by navigating through complex issues, clarified ambiguity, removed obstacles, experienced change agentEffectively communicated with executive level leadership, analytics R&D design and development teams that led to strategies that increased ROI of the Digital ecosystem Managed digital product lifecycle from selection-prototype-development-Product Go-liveManaged multi-million dollar budget (Capital and Operating) $5m+Managed projects for Email Automation, Mobile App, Intranet Redesign, Website Redesign, SSO, Content OptimizationFacilitated daily Scrum stand-ups and Scrum-of-Scrums to report project statusesImplemented Technology Asset Management infrastructure and processes for effective management, control, and protection of technology assets.Managed Federated Identity Module Implementation project Managed dependencies and constraints, identified and mitigated risks and issues that led to future technology strategies and corrective actionManaged SOW processesProvided leadership and motivation to project teams that led to the delivery of high-quality products and services within committed timeframes Managed internal and vendor communications for each projectLead the estimating process for enterprise program including website and application builds, ongoing digital maintenanceSuccessfully used Sharepoint, Basecamp, Jira, and MS Project to manage multiple projects within the program Managed staffing and resourcing of projects both internally and external

Chicago, Illinois, Us

Managed 6-8 complex applications development projects simultaneouslyManaged multiple digital strategy projects including Web, Content, Mobile Apps, SEO and Social MediaIdentified critical path tasks, managed on time deliverables, identified key stakeholders and communicated across business unitsImplemented process improvements that automated month-end reporting that cut operations costs by 20%Lead eCommerce projects to implement the new eCommerce strategy for both IT applications and business operationsHeld daily Scrum stand-ups with Agile team to report statusManaged SSO project that span across Tribune's digital subscription applications Led project to implement JanRain to Gigya enterpriseManaged mobile application projects including UI and mobile Scrum Master for multiple Agile projects of various sizesGathered project requirements that ensured client satisfaction Held monthly Sprint planning, Sprint review, backlog grooming and Sprint retrospective for continuous integration and improvement of productsProvided technical leadership for digital, infrastructure and operations departmentsManaged both on-shore and off-shore resources in Argentina and IndiaManaged the product life cycle from initiation/selection thru design, development, maintenance Managed M&A project acquisitions website & touch site development projects for multiple marketsManaged Tribune’s CMS project Managed front-end & back-end dev teams& reviewed code for technologies such as HTML/CSS, Java Script MySQL, Drupal, PHP & Apache Managed Peoplesoft integration with Planview Enterprise Portfolio Management application including business rules, data mapping and implementation of Resource, Project, Request, Finance and Analytic modulesCreated new strategies and processes that aligned with organizational tactics and goals that led to an investment increasesFacilitated and presented at Tribune’s PMCoP (Project Management Community of Practice)

Addison, Il, Us

Managed multiple customer retention campaigns. Provided strategies for appropriate products that were successfully implemented into the retention programOversaw products to executive managementCommunicated product recommendations for growth to executive management Worked directly with both inside sales and dealers on optimization strategies to increase revenue and retain/acquire increased customer base.Recommended appropriate products to ensure successfully implementation into the retention programManaged resources and career development initiativesWorked with ERP system Microsoft Dynamics to manage products and salesImproved processes with keen attention to timing, budgets, quality and US Postal government guidelines. Increased profitability within the sales and retention department considerably. Specialized in turning customer needs and feedback into requirements and negotiating with executives to develop new products and services.

Palm Beach Gardens, Florida, Us

Liaised between corporate and national account holders, utilizing excellent communication skills to provide accurate information and status of projectsManaged project forecasting, cost-analysis, budget and month-end reports to CFOManaged customer relationships, working directly with BCBS, Guardian, Mutual of Omaha and other vendorsEffectively managed project schedules and delivery of customer products Managed $4 million budget and 200+ staff, and execution of strategic initiatives to secure optimal systems performance, human resources, healthcare and corporate procurement, information management and risk managementManaged the relationships for integrating vendor applications for seamless customer support and increased revenue Led project deployment of ERP/CRM applications Visual Enterprise

Guelph, On, Ca

Managed Project change controlsScheduled client meetings, keep meeting minutes and maintained project budget/time/scope within project lifecycleTracked equipment inventory and provided reports to Director of Sales

London, Gb

Managed multiple IT Infrastructure projects Effectively led and managed complex projects involving network operationsFollowed Change management process Helped to develop web-based software application using Agile methodology used to manage and track software licenses Responsible for all financial forecasting, budgeting and providing project status reports to CIO and other IT leadershipBuilt and maintained key vendor relationships with companies such as Microsoft, IBM, Dell, Hewlett-Packard, Cisco Systems, etc.Worked with off-shore resources

Carrollton, Tx, Us

Master Of Project Management, Business, Management, Marketing, And Related Support Services

Bachelor'S Degree