Sharon Smith Email & Phone Number

With a robust foundation in customer experience management, my role at IAG GBS has been pivotal in fostering stakeholder relationships and enhancing the customer journey. My tenure has been marked by the application of intercultural communication skills, ensuring sensitive information is handled with the utmost discretion and professionalism.Previously, as an Engagement Advisor at Ingeus, I honed my ability to navigate complex customer interactions, contributing to our team's success in maintaining high service standards. My mission is to drive continuous improvement in service delivery, leveraging my expertise to benefit IAG GBS and its diverse clientele.