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Sharon Sonnenberg Email & Phone Number

Customer Service Manager at Tecomet, Inc
Location: Greater Lansing, United States 9 work roles 2 schools
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Current company
Role
Customer Service Manager
Location
Greater Lansing, United States
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Who is Sharon Sonnenberg? Overview

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Quick answer

Sharon Sonnenberg is listed as Customer Service Manager at Tecomet, Inc, a with 1308 employees, based in Greater Lansing, United States. AeroLeads shows a matched LinkedIn profile for Sharon Sonnenberg.

Sharon Sonnenberg previously worked as Service Administration Specialist at Tecomet, Inc and Inventory and Job Costing Analyst at Causie Contracting Inc. Sharon Sonnenberg holds Bachelors Of Business Administration, Finance from Baker College Of Jackson.

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Tecomet, Inc

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Profile bio

About Sharon Sonnenberg

With over five years of experience in various analytical roles in the manufacturing industry, I am currently an Inventory and Job Costing Analyst at Causie Contracting Inc. In this role, I use Foundation Software to monitor, track, and report on inventory levels, costs, and variances, as well as to support the planning and execution of projects. I also work with the operations and finance teams to identify and implement process improvements and best practices to optimize inventory management and job costing. Previously, I was a SIOP Forecast Analyst and a Service Reporting Analyst at Tecomet, Inc, a global supplier of medical device components and services. There, I developed and delivered internal and customer reports on key performance indicators, such as forecasts, on-time delivery, and lead time, using data analysis and visualization tools. I also collaborated with various stakeholders, such as service account managers, sales, and operations, to understand and meet their reporting needs and support their decision making. Some of the skills that I have acquired and utilized in my career include Epicor ERP, manufacturing process improvement, office administration, data analysis, and reporting. I am passionate about using my analytical skills and knowledge to help organizations achieve their goals and improve their performance. I am also eager to learn new technologies and methods that can enhance my capabilities and add value to my team and company.

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Sharon Sonnenberg's current company

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Tecomet, Inc
Tecomet, Inc
Customer Service Manager
wilmington, massachusetts, united states
Website
Employees
1308
AeroLeads page
9 roles

Sharon Sonnenberg work experience

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Customer Service Manager

Current
May 2024 - Present

Service Administration Specialist

Lansing, Michigan, United States

Inventory And Job Costing Analyst

Mason, Michigan, United States

• Provide daily job costing & P/L reports to COO• Manage inventory transactions between mobile field app and accounting system• Reconcile job files• Accounts Payables• Accounts Receivables

Dec 2022 - Feb 2024

Siop Forecast Analyst

• Maintain demand planning processes and systems to improve forecasting accuracy.• Consolidate customer forecast for all Tecomet sites globally.• Provide forecast to site planners and management monthly.• Monitor and analyze demand forecasts and ensure accurate reporting.• Prepare department KPIs and reports

Dec 2021 - Nov 2022

Service Reporting Analyst

Provide cross-site support to develop and deliver required internal and customer reports, including measuring and reporting out on pre-defined KPIs and metrics. Work with internal stakeholders including Service Account Management, Sales, and Operations to analyze and summarize data used to make decisions related to Sales& Operations Planning (S&OP).• Work with internal teams including Service Account Managers, Sales and Operations to understand reporting needs, and build and produce reports that support internal and customer requirements.• Create and generate reports necessary to track, trend, and analyze operational KPIs including forecasts, On Time Delivery and Lead Time data.• Create dashboards and reports using data and metrics from various tools including ERP and CRM systems to measure aspects of our operational performance. Update and maintain customer information in ERP system to facilitate forecasting and planning.• Collaborate with Service and Sales teams to support customer reporting requirements. This includes customer inventory reports and other reports that are required on a weekly or monthly basis.• Analyze financial and operational data and produce reports that effectively represent this data.• Communicate or reconcile OTD or Lead Time metrics with customers on a monthly basis.

Oct 2020 - Dec 2021

Customer Service Administrator

Lansing, Michigan

Primary responsibility of interfacing with and supporting customers and other internal parties managing the order entry and fulfillment processes for assigned customers and Tecomet plants.• Create and provide information necessary for various departments relative to developing weekly, monthly and yearly reports to include in the budget process.• Analyze and create reports utilizing information and data provided by Sales and Operations.• Update and maintain customer information in ERP system to facilitate forecasting and planning.• Maintain and track unit sales history and predict future demand• Input and monitor customer forecast data• Participate in monthly S&OP Demand signal meetings

Feb 2017 - Oct 2020

Customer Service Administrative Assistant

Lansing, Mi

Conduct contract review for all incoming manufacturing orders. Enter all incoming orders averaging $6 million dollars a month. Create files in Excel to track and report progress metrics. Create, maintain and manage open order reports for 16 customers. Data entry and filing of all orders and reports. Schedule and organize meetings.

Apr 2012 - Feb 2017

Quality Administrative Assistant

Lansing, Mi

Coordinated testing services for destructive testing of manufactured parts. Verified and approved Certificates of Conformance for outgoing product. Released all product from final inspection to the shipping department. Verified and maintained all device history records. Entered all test results and data from raw material certificates into ERP system.

Nov 2008 - Apr 2012

Petty Officer 2Nd Class

Amphibious Construction Battalion 2 (ACB-2)Assault Craft Unit 4 (ACU-4)USS Ashland (LSD-48)Scheduled and oversaw maintenance of departmental equipment. Trained and qualified personnel in planned maintenance system. Scheduled schools for personnel training. Tracked and updated the training progress of over 100 personnel. Administered qualification tests to personnel. Counseled personnel on work behavior and performance. Wrote awards and evaluations for personnel. Maintained inventory of 5 storerooms.

Sep 2003 - Sep 2007
Team & coworkers

Colleagues at Tecomet, Inc

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2 education records

Sharon Sonnenberg education

Bachelors Of Business Administration, Finance

Baker College Of Jackson

Associate'S Of Business Administration, Accounting

Baker College Of Jackson

Activities and Societies: National Society of Collegiate Scholars

FAQ

Frequently asked questions about Sharon Sonnenberg

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What company does Sharon Sonnenberg work for?

Sharon Sonnenberg works for Tecomet, Inc.

What is Sharon Sonnenberg's role at Tecomet, Inc?

Sharon Sonnenberg is listed as Customer Service Manager at Tecomet, Inc.

Where is Sharon Sonnenberg based?

Sharon Sonnenberg is based in Greater Lansing, United States while working with Tecomet, Inc.

What companies has Sharon Sonnenberg worked for?

Sharon Sonnenberg has worked for Tecomet, Inc, Causie Contracting Inc, and Us Navy.

Who are Sharon Sonnenberg's colleagues at Tecomet, Inc?

Sharon Sonnenberg's colleagues at Tecomet, Inc include James Robidoux, Brian Goodrich, Raphael Nunez, Tamela Garber, and Alexandria Sumpter.

How can I contact Sharon Sonnenberg?

You can use AeroLeads to view verified contact signals for Sharon Sonnenberg at Tecomet, Inc, including work email, phone, and LinkedIn data when available.

What schools did Sharon Sonnenberg attend?

Sharon Sonnenberg holds Bachelors Of Business Administration, Finance from Baker College Of Jackson.

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