Sharon Sutton

Sharon Sutton Email and Phone Number

Senior Business Analyst @ Baptist Health
United States
Sharon Sutton's Location
Okmulgee, Oklahoma, United States, United States
Sharon Sutton's Contact Details

Sharon Sutton work email

Sharon Sutton personal email

About Sharon Sutton

SummaryInnovative and influential DirectCare Revenue Cycle Analyst with exceptional product adaptability, development, data analysis, and quality assurance control acumen in guaranteeing seamless operational activities. Leverage expertise in developing personal and teamwork improvement, procedural adherence, and relationship management with reliable communication skills.Core Leadership Skills-Ability to constantly learn new database systems and technologies to improve our products and report any enhancement or modifications needed to Product management. -Confident in communication and relational skills capable of influencing client relationship management and partnerships.-Diverse problem solver that can conceptualize new initiatives and ideas with attainable goals and metrics. Areas of Expertise: ▪️ Client Relationship ▪️ Process Improvement ▪️ Revenue Cycle Management ▪️ Claims Management ▪️ Data Analysis Technical Tools: ▪️ EDI, 275, 837, 835, 270-271, 276-277, ANSI X12, OnBase, Confluence, SharePoint, Microsoft Suite ▪️ UB04 & CMS1500-2012, SAP, DDE, Java, SABRE, SalesForce ▪️ EC2000, Paragon, Service Now, Jira, Splunk, ▪️ Familiar with Epic, Meditech, Star, Healthquest ▪️ ARM – Assurance Reimbursement Management (aka ePremis)Notable Impacts:1. Turned around performance by working on projects varying from Risk client management, assisting with claim processing backlog, claim + attachments implementation, and training initiatives for internal and external. 2. Leveraged advanced interpersonal and communication skills in interacting and supporting the team to ensure efficiency in issue resolution while rendering technical assistance in optimizing revenue streams. 3. Championed and recognized for delivering exceptional communication skills in building rapport among team members in contributing to a collaborative work environment.4. Pioneered transformational initiatives for various products and successful in executing training for newly recruited and existing personnel, as well as client base product training to ensure consistent service excellence.

Sharon Sutton's Current Company Details
Baptist Health

Baptist Health

View
Senior Business Analyst
United States
Employees:
23
Sharon Sutton Work Experience Details
  • Baptist Health
    Senior Business Analyst
    Baptist Health
    United States
  • Optum
    Directcare Analyst Iv, Assurance
    Optum Jul 2012 - Present
    Oklahoma, United States
    • Managed revenue cycle for healthcare IT product support, specializing in SAP, CRM, and Medicare Direct Data Entry.• Provided Assurance Reimbursement Management support, including claims analysis and payer edit resolutions.• Implemented new products, conducted audits, and developed KPI metrics for transitioned clients.
  • Relayhealth
    Customization Product Support
    Relayhealth Jul 2012 - May 2013
    Tulsa, Oklahoma Area
  • United Airlines
    Customer Service Representative/Baggage Service Trainer
    United Airlines May 1998 - Aug 2012
    Tulsa, Oklahoma Area
    Customer Service/Trainer-Baggage Service, Ticketing Agent, Quality Assurrance Representative, Ramp Services, Gate Departure, purchases, customer resolution, conflict resolution

Sharon Sutton Skills

Customer Service Process Improvement Team Building Leadership Call Centers Microsoft Office Technical Support Security Troubleshooting Customer Satisfaction Data Entry Project Management Analysis Hipaa Powerpoint Sharepoint Microsoft Excel Microsoft Word Problem Solving Revenue Cycle Management Claims Management Customer Relations Technical Training Administrative Support Spreadsheets Pricing Research Internet Research Quality Assurance Retail Crm Software Documentation Disaster Recovery Strategic Planning Program Management Sabre Fax Sap Outlook Phone Etiquette Teamwork Negotiation Mentoring Training Management Team Leadership Networking Insurance Claims

Sharon Sutton Education Details

Frequently Asked Questions about Sharon Sutton

What company does Sharon Sutton work for?

Sharon Sutton works for Baptist Health

What is Sharon Sutton's role at the current company?

Sharon Sutton's current role is Senior Business Analyst.

What is Sharon Sutton's email address?

Sharon Sutton's email address is sh****@****are.com

What schools did Sharon Sutton attend?

Sharon Sutton attended Oklahoma State University, Oklahoma State University, International Air Academy, Corning Union High School.

What skills is Sharon Sutton known for?

Sharon Sutton has skills like Customer Service, Process Improvement, Team Building, Leadership, Call Centers, Microsoft Office, Technical Support, Security, Troubleshooting, Customer Satisfaction, Data Entry, Project Management.

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