Senior Technical Claims Specialist
Greater Milwaukee Area
• Managed the most severe and highest liability commercial general liability claims by identifying key issues, executing the investigation and negotiating claims to successful resolution • Negotiated settlements consistently under reserve at the highest level of authority for any individual claims handler, including multi-million dollar settlements• Worked with counsel to develop an action plan and ensured that the plan implemented appropriately• Represented Liberty Mutual Group / Wausau Insurance at trials, mediations and settlement conferences• Conferred directly with policyholders on coverage and resolutions in a professional and courteous manner • Licensed in 13 states for Property Casualty Adjuster and completed necessary continuing education courses to maintain those licenses • Responsible for expense control and reserve funds up to $1,000,000 or greater depending on policy limits• Achieved extensive legal and medical knowledge which I routinely applied to the appropriate cases