COUNSELING SERVICES: Conducted briefs one on one and in group settings with military personnel to educate on transitioning from active duty. Assisted military with career goals and continuing education options.PERSONNEL INTERVIEWING: Collected and compiled information about individuals during initial counseling session and recommended testing, achievement, interest, or aptitude tests, as appropriate, attaining positive outcomes. Communicated with clients via phone or email to confirm appointments and address various queries.EDUCATIONAL PROGRAMS: Developed and implemented self-development programs provided by Armed Forces, including correspondence courses, attendance at classes at Education Center, and attendance at schools, colleges, and universities in vicinity. Coordinated with staff members to ensure smooth operations of counseling program.WORK PROCESSES: Interacted directly with senior management and staff to achieve organizational goals and optimize delivery of career counseling services. Analyzed and recommended viable ways to improve processes and procedures. Accumulated, interpreted, and examined data to make data-driven recommendations and decisions.KEY RELATIONSHIP BUILDING: Cultivated and nurtured critical relationships with military personnel to meet defined needs and promote successful transition to civilian sector. Communicated effectively with team members to discuss service problems and apply viable procedures, generating positive career transitioning outcomes.

Conduct quarterly research to assist in establishing strategies to enhance employee morale and employee commitment to the organizationAssist Human Resources with department interviews and current employee evaluationsPrepare After Action Reviews to assist with statistical analysis of productivity of events held in the organization Lead monthly team discussion to develop recruiting strategies to strengthen recruitment by 45% each fiscal yearParticipate in on-site staff meetings to review organizational structure progress and make recommendations and develop action plans for improvement within departments Review, develop, interpret, implement and provide guidance on organizations laws, regulations, policies and proceduresAnalyze issues and develop solutions; utilizing systems to complete personnel actionsProvides technical advice and assistance to assigned organizations in resolution of employee relations issues regarding discipline, adverse action, grievances, performance management and recognition, employee counseling and related functionsIdentify, analyze and resolve problems which require the interpretation and adaptation of standard operating procedures and practices for the organizationAssist Human Resources with department interviews and current employee evaluationsGive advice, counsel, instruction and training to colleagues on administrative and technical matters pertaining to the organizationProvide disciplinary guidance, such as counseling, warnings and recommendations to family members, volunteers and staff seeking counselingCommunicate guidance to management on internal and external deadlines