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VP of Clinical Operations with 15+ years of experience developing strategies that maximize efficiency, revenue, and patient satisfaction, driving financial goals and quality ratings. Deliver services in accordance with division standards as well as applicable federal and state regulatory agencies, identifying opportunities to optimize performanceVP of Clinical Operations | Senior Director of RehabilitationEmail: Swhiteh382@aol.comPlan, organize and direct hospital and healthcare system operations, providing both quality care and financial integrity. Create a positive environment for employees and patients alike, aligning teams towards shared common objectives to exceed long-term mission and vision. Analyze data and costs, implementing improvements that enhance productivity, responsiveness, and overall safety. Background spanning acute therapy, outpatient therapy, home health, wound care and rehabilitation services, with expertise in business development, program management, resource procurement, and vendor relations.CORE COMPETENCIES:• Clinical Operations• Rehabilitation Services• Patient Satisfaction• Continuous Improvement• Quality & Safety Assurance• Budgeting & Forecasting• Performance Management• Regulatory Compliance• Resource Procurement • Program Management• Business Development• Team LeadershipAccomplishments:~ Improved performance of Rehab quality scores from bottom 50% to top 10% in the nation. ~Initiated development and growth of NICU, ICU, and ED Therapy programs. ~Modified scheduling and service delivery to maximize efficiency.~Created Patient Engagement and Leadership Rounding process to improve patient satisfaction over 90%.~Transitioned team from FIM to Care Tool with PEM in top 5% in Nation.Please contact me at (214) 704-4757 with VP of Clinical Operations or Senior Director of Rehabilitation opportunities.
Christus Santa Rosa - Westover
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Director Of RehabilitationChristus Santa Rosa - WestoverLittleton, Co, Us
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Director Of Therapy OperationsEncompass Health- Littleton Aug 2021 - Jan 2024Director of 60 member multidisciplinary Therapy team for clinical and financial operations of a 60 bed Inpatient Rehab Facility. Focus on quality, performance improvement, program and staff development.
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Travel Physical TherapistCore Medical Group Jan 2021 - Jul 2021Boca Raton, Fl, UsEvaluation, treatment and rehabilitation of patients with the following impairments: Neurological, Orthopedic, Cardiac, Pulmonary, and Medically Complex patients to support transition of care for patients in the home and community. -
Director Of Physical Medicine And RehabilitationSpring Valley Hospital Jun 2018 - Aug 2020Leadership of 137 staff for a 364bed hospital with a 22 bed Rehab unit. I managed Acute Therapy, Outpatient Therapy and Rehab Services. Oversight of business development, operations and clinical compliance with the following accomplishments:• Improved performance of Rehab quality scores from bottom 50% to top 10% in the nation. • Initiated development and growth of NICU, ICU, and ED Therapy programs. • Modified scheduling and service delivery to maximize efficiency • Created Patient Engagement and Leadership Rounding process to improve patient satisfaction over 90% • Transitioned team from FIM to Care Tool with PEM in top 5% in Nation -
Director In-Patient Rehab,Therapy, Wound Care , Cardiac And Oncology Rehab ServicesAlaska Regional Hospital Jan 2014 - Jan 2018Anchorage, Ak, UsManage daily operations for 57 staff in a 250 bed hospital with a 10 bed Rehab unit. I lead Inpatient Rehab, Wound Care, Outpatient Oncology Rehab, and Cardiac Rehab. • Drove quality and financial outcomes and program development while improving PEM from bottom 10 to top 10 in the company • Identification and development of financial growth opportunities and diversification of services including: o Piloted and trained New Therapy and Rehab EHR o Created Scheduling software o Modified Wound Care to a multidisciplinary service delivery o Developed Early Mobility program in the ICU o Created NICU Therapy program o Initiated FEES swallow program o Began Telehealth program for remote Alaska Villages -
Healthcare Education Resources And Management ConsultantSharon Whitehead, Pt Independent Healthcare Consultant Aug 2012 - Dec 2013• Provide clinical oversight and development strategies to Therapy Programs in Home Health • Created Clinical Pathways for Traditional and Managed Care payers • Marketing and Community Education for Census Development • Daily Audits for Therapy Documentation • Defended Denials for MAC and RAC audits • Companies supported: Home Care Providers of Texas, Pinnacle Home Health, Aspen Home Health, and Miracle Home Health • Instructor in the following Continuing Education Courses: “Ethics for the Healthcare Professional”, “Evaluation and Treatment of The Medically Complex Patient” “Basic Electrical Modality Training”- Course providing Electrophysiology, and patient treatment application for E-Stim, Ultrasound, and Diathermy. • All courses approved in Texas, Kansas, Missouri, Illinois, Iowa, and California
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Senior Vice President Of Onr Texas And NationalOrthopaedic And Neurological Rehabilitation Mar 2010 - Sep 2012Austin, Tx, UsOversee Rehab Operations and Business Development of Contract Therapy services of 210 programs in 7 states. ▪ Identified strategic growth opportunities that facilitated growth into new markets and business lines, ▪ Performed budget analysis and management oversight of compliance for state and federal regulatory bodies for professional practice and reimbursement. ▪ Developed tracking reports and analyzed trends impacting efficient performance of business growth, recruiting, patient care, denials, and cost management and implemented strategic plans to maximize performance in each area. ▪ Facilitated clinical growth, nurturing and understanding of appropriate patient care through clinical education of field personnel. ▪ Introduced and implemented the process of utilizing an Electronic Health Record to improve the quality of clinical documentation and billing. ▪ Maintained a 14% Gross Margin in all business lines with 30% federal reimbursement cuts while managing costs, patient safety, and ethical patient care. ▪ Asked to Speak at Illinois Health Care Association Sept 14-17, 2009 to Present “Evaluation and Treatment of the Medically Complex Patient” -
Director Of Clinical ServicesHallmark Rehabilitation Oct 2006 - Mar 2010Kennett Square, Pa, UsResponsible for program development, writing and updating policy and procedures, clinical training and staff development for PT, OT, and SLP. • Performed clinical program analysis, denials management, clinical compliance and oversight of state and federal regulatory requirements for professional licensure, survey requirements, and reimbursement for contract therapy programs in Texas, Kansas, Missouri, Illinois, and Iowa• Trained multi-disciplinary clinical teams inclusive of Therapy, Nursing, Administrative personnel, marketing, admissions, and Physician groups in appropriate clinical implementation and utilization of therapy services to facilitate quality outcomes and to maximize reimbursement• Presented community and clinical education courses in Neurodegenerative Disease Management, Evaluation and Treatment of the Medically Complex patient and Benefits and Utilization of Electrical Modalities in management of strength training, pain and edema management of the elderly patient. Facilitated growth, education and development of local and national chapters of Parkinson and Alzheimer’s organizations. • Sponsored and arranged state approved continuing education for in-house employees in Balance, NDT, Wheelchair Positioning and Fitting, FEES, Brain Injury, and Wound Care -
District ManagerAegis Therapies Oct 2003 - Oct 2006Frisco, Texas, UsDistrict Manager Lead business and clinical operations for contract therapy for Skilled Nursing and Home Health services for Texas and New Mexico. Performed clinical training, operational analysis, budget management, denials management, staffing, evaluation, treatment, and supervision of patient care services.
Sharon Whitehead Skills
Sharon Whitehead Education Details
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Texas A&M University-Corpus ChristiHealth/Health Care Administration/Management -
Texas State UniversityPsychology -
Texas Woman'S UniversityPhysical Therapy
Frequently Asked Questions about Sharon Whitehead
What company does Sharon Whitehead work for?
Sharon Whitehead works for Christus Santa Rosa - Westover
What is Sharon Whitehead's role at the current company?
Sharon Whitehead's current role is Director of Rehabilitation.
What is Sharon Whitehead's email address?
Sharon Whitehead's email address is sw****@****inc.com
What is Sharon Whitehead's direct phone number?
Sharon Whitehead's direct phone number is +121470*****
What schools did Sharon Whitehead attend?
Sharon Whitehead attended Texas A&m University-Corpus Christi, Texas State University, Texas Woman's University.
What skills is Sharon Whitehead known for?
Sharon Whitehead has skills like Clinical Research, Rehabilitation, Healthcare Management, Therapists, Program Development, Acute Care, Managed Care, Elder Care, Treatment, Inpatient, Rehab, Nursing.
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