Sharon Wolf Email & Phone Number

Sun Prairie, Wisconsin, United States

Freelance feature writer for monthly state-wide municipal utility newsletter.

Madison, WI

Provide organizational change consulting expertise and utility experience to Madison Gas and Electric Company. Analyze, plan and execute change, communications and training strategies and tactics to support increased change adoption among employees and customers. Provide risk mitigation planning and strategies, as well as change management methodologies.

Madison, Wisconsin Area

Provided organizational and change expertise and counsel to senior leaders across the enterprise to help them achieve their business objectives. Assessed and understood business needs, develop strategies and solutions based on the business value to the organization and to customers, incorporating strategies and approaches that minimize unnecessary.

Madison, WI

Always looking for ways to make our customers' lives easier through new digital options, I manage a great team of people developing and maintaining a customer-focused digital service experience strategy. I am the business lead for the implementation, change management, marketing and management of customer engagement projects and programs and work.

Madison, WI

Project Position: Performed organizational assessment and redesign to restructure the Customer Service organization around evolving business requirements. Worked collaboratively across the company to identify changes impacting customers and the Customer Service organization because of the implementation of a new Customer Information and Billing System..

Madison, Wisconsin, United States

Led a team of professionals providing internal corporate and strategic communications to employees in 75 different locations, as well as provided leadership over company’s internal and external websites. Created and executed multi-faceted internal and external marketing campaigns, planned and executed in-person and remote leadership meetings in support of.

Counseled leadership on organizational design and effectiveness, talent development, performance management and strategic recruitment. Led employees and managers through significant corporate changes including a merger, large and small downsizing events, business shifts and cultural changes. Regularly presented information and presentations to leadership.

Madison, WI

Performed recruitment, performance management, compensation and benefits administration, training and HR consulting role for several related companies under a holding company umbrella. Assisted managers and employees through a significant employee downsizing, providing support services and consultation for both exiting and remaining employees.

Madison, WI

Performed recruitment, performance management, compensation and benefits administration for a multi-location company through both significant growth and reductions.