• Synthesized financial data to produce comprehensive reports, guiding strategic decisions and optimizing workflows for executive management across multiple organizations.• Resolved invoicing issues in NetSuite Oracle and reduced payment discrepancies by overhauling financial processes, leading to enhanced financial accuracy.• Directed revenue recovery and performed detailed audits on over 292 supplier accounts, achieving significant cost recoveries and improving financial health.• Managed a team of six, achieving a notable 69.38% reduction in accounts payable backlog through improved reconciliation processes, significantly enhancing operational efficiency.• Developed and deployed a robust training program, resulting in a fiscal recovery of $600K and significantly boosting staff performance.• Designed and implemented a comprehensive 3-week onboarding program, effectively integrating nine new staff members, including two supervisors, into company operations.• Utilized advanced Excel to conduct deep financial analyses, aiding in cost recovery through FEMA by reconciling 1,000-5,000 transactions, which enhanced the organization’s funding security.• Fostered a team-oriented environment, optimizing task management and project outcomes at Mercy.• Orchestrated a 41.20% reduction in accounts payable liabilities at Hard Rock Casino by improving the procure-to-pay cycle and implementing strategic process improvements.• Enhanced transaction speed and accuracy by 96.25%, drastically cutting check run times through innovative process re-engineering.• Performed monthly financial reconciliations and adjustments in QuickBooks Desktop at Guttman Properties, ensuring adherence to regulatory standards and maintaining organized financial documentation for multi-entity reviews.

• Actively reviewed and prepared detailed financial statements, including balance sheets and income statements, ensuring strict compliance with Generally Accepted Accounting Principles (GAAP). Served a diverse client portfolio of 10, ranging from non-profit organizations to entertainment businesses, enhancing compliance and financial accuracy.• Executed monthly bank reconciliations for all clients, maintaining high levels of accuracy in financial reporting. This key responsibility ensured all financial records were consistent and up-to-date, contributing to reliable financial management.• Prepared and filed both business and personal tax returns, demonstrating expertise in tax compliance and general ledger upkeep. Effectively managed tax obligations for clients, ensuring all financial activities were recorded accurately and complied with relevant tax laws.

• Managed a portfolio of 200 clients, effectively assessing their diverse financial needs to deliver personalized banking solutions, significantly enhancing client satisfaction and retention rates.• Ensured comprehensive account maintenance and resolved disputes efficiently, maintaining high standards of customer service.• Drove business development by successfully cross-selling financial products and services, improving customer relationships and increasing revenue growth.• Processed banking applications with strict adherence to accuracy and regulatory compliance, ensuring all procedures met industry standards and policies..

• Spearheaded initiatives to drive profitability and increase sales through enhanced customer satisfaction. Implemented strategic daily operational improvements that boosted service efficiency and client retention.• Directly influenced revenue growth by optimizing salon processes and enhancing the customer service experience.• Proactively developed and mentored staff through continuous performance evaluations and targeted training programs. Created a culture of growth and achievement, leading to the promotion and career advancement of team members. Instituted regular skill-enhancement workshops and one-on-one coaching sessions, significantly improving staff competency and service delivery.

• Consistently exceeded sales targets by effectively recommending professional salon products tailored to individual customer needs. • Demonstrated excellent product knowledge and sales techniques that contributed to a 20% increase in product sales over two years.• Fostered strong client relationships through exceptional service and engagement strategies. Enhanced customer loyalty by providing personalized consultations and follow-ups, which led to a significant increase in repeat customer visits and customer referrals.

• Promptly addressed various inquiries related to payoff and basic file maintenance from clients, bank personnel, and third-party business partners.• Managed the secure storage and verification of essential documents from governmental entities as mandated.• Performed basic quality assurance reviews of payoff quotes generated by colleagues to ensure alignment with loan documentation requirements.• Adhered to established policies and procedures, and collaborated with the Specialty Loans Supervisor to update procedures promptly in response to changes, additions, or requests for modification.

• Actively engaged in the implementation of the distribution process, offering ideas and suggestions for ongoing improvements in a collaborative team setting.• Enhanced workplace safety by consistently prioritizing housekeeping and adherence to safety protocols.• Exhibited a strong commitment to OfficeMax's core values through daily practices and interactions

• Provided great customer service; received customers' food orders, and suggested other deli items.• Maintained food safety standards by cleaning food prep equipment and areas and maintaining stock and storage areas.• Improved sales by recommending additional items to customers.• As a member of a store team, helped with general store maintenance.