Sharon Smith, Shrm-Scp Email & Phone Number

Cuyahoga Falls, Oh, Us

Cleveland, Ohio, United States

Directs and manages all training for Northeast Ohio Regional Sewer District. Leads training teams in the planning, development and implementation of enterprise and technical learning and training programs. Manages the integration and alignment of training and development responsibilities. Responsible for the execution of training initiatives for the Sewer District’s strategic plan. Collaborates with internal and external stakeholders to establish goals and evaluate effectiveness of services delivered against those goals.

Cleveland, Ohio, United States

Strategic leader responsible for driving and establishing best practices to ensure organizational workforce sustainability. Provide management to the technical training and development staff. • Provide strategic leadership and guidance to Northeast Ohio Sewer District’s Human Resources (HR) technical training and development staff. • Manage the Technical Training budget for Human Resources, including resource identification, allocation, and expenditure tracking. • Directs maintenance of District technical training records.• Maintains effective communication and relationships with all levels of management, trainees, and employee workforce.• Manages the creation, execution, and evaluation of technical training programs to minimize the gaps between present employee skills and strategic needs of the District. • Conducts research and the procurement of RFP for the selection of outside consultants, vendors, and/or trainers on specific District needs.• Oversees facilitation of hands-on technical training programs.• Manages the District’s Apprenticeship Program; serves as the Sewer District OSAC sponsor and directs all OSAC calculations and filings to ensure all files are compliant.• Manages procurement and administration of contracts for outside technical training providers.

Cleveland/Akron, Ohio Area

Strategic leader responsible for driving and establishing best practices to ensure organizational workforce sustainability. Provides management to the training and development staff. • Co-manage Training and Development budget for Human Resources, including resource identification, allocation, and expenditure tracking. • Partner with stakeholders to establish goals, processes, and technology initiatives for HR training process.• Develop and maintain effective communication and relationships with all levels of management, trainees, and employee workforce.• Oversee, conduct, and/or assist with facilitating hands-on training and development programs. • Drives relationships with vendors, consultants, learning institutions, and potential training providers.• Implement and manage Sewer District’s apprenticeship program through the Ohio State Apprenticeship Council (OSAC).• Manage procurement and administration of contracts for outside training providers.• Conduct status meetings about progress, recommendations and result of contracts and projects, and keeps stakeholders apprised of identified needs and suggestions for continuous improvements to initiatives.

Kent, Ohio

Provides instruction for the SHRM certification preparation course through Kent State University’s Center for Corporate and Professional Development.

Aurora, Ohio

Provided strategic and operational human resource leadership to the organization. Managed and directed organizational development strategies. • Provided expertise in the creation, execution and implementation of HR processes and services including employee relations, policy and procedures updates, company restructuring, employee relation issues/investigations resulting in a stronger partnership with leadership and relationships with employees.• Researched, created, implemented and managed new performance management process resulting in all manager level and below employee performance appraisal completion for 2016.• Researched, identified, created and/or adjusted employee job descriptions and conducted and managed compensation review for all employees resulting in up-to-date job responsibilities and compensation.• Managed Learning Management System (LMS), ran reports and communicated on all mandatory required courses for employees resulting in 100% compliance for the United States and 89% compliance for Europe for 2016. • Collaboratively created strong individual and team goals for direct reports, which resulted in the success of the department’s goals and increased strength in offering exceptional, quality service to the organization.• Directed, managed, delivered, and/or coordinated educational solutions along with human resource and compliance programs. · Developed, enhanced, and adjusted HR policies and programs based on business requirements.• Directed, coordinated and/or designed, developed and facilitated HR training programs. • Created, organized and implemented leadership and organizational development opportunities in support of business objectives, compliance requirements, and identified business needs. • Provided strategic oversight for RFP for employee benefit programs.• Coordinated and executed culture, recognition, and engagement activities through facilitation of monthly meetings, employee events, and fundraising campaigns.

Aurora, Ohio

Managed all training initiatives. Focused on lasting competency development for leaders and employees by creating proactive and responsive solutions to business needs and providing continuous improvement in all levels of organizational employee performance.• Created, organized, and implemented leadership and organizational development opportunities in support of business objectives, compliance requirements and identified business needs.• Led successful project in building a strong, comprehensive product-training curriculum for all new hire positions resulting in an increase in new hire knowledge and sales within 90 days of hire. • Assisted in the recruitment effort to hire the best talent for open positions.• Consulted and conducted needs analysis with key decision makers in each line of business to determine organizational needs. Designed, developed, and implemented change strategies resulting in strong strategic learning plans.• Managed corporate training initiatives to ensure growth and learning in the organization resulting in 90% employee bonus eligibility.• Conducted and coordinated leadership and personal development classes, technical training, and health, safety, and compliance for organization leaders and employees.• Hosted and facilitated live and on-line performance management training sessions resulting in 100% participation in new performance management program.• Implemented Learning Management System (LMS) and ensured tracking of all required compliance training, reporting, and communicating yearly course requirements for the organization.• Designed and developed e-learning courses using ADDIE design methodology in the Articulate Storyline software resulting in 24/7 access to mobile learning for all employees. • Facilitated intervention sessions as needed for employees and/or management to resolve issues identified.

Hudson, Ohio

Responsible for consulting with assigned business areas and ultimately deliver and design of personal development and leadership training and interventions that drive high performance to achieve business priorities within the organization. • Facilitated vendor and internally designed programs using various delivery methods including online facilitation, training and presenting resulting in 2012 with a measurement of 6.85 rating out of 7. • Consulted and partnered with assigned business areas to assess and identify needs, design, deliver, and implement a virtual recognition program to increase in the engagement of employees. Resulting in a 6-point increase in engagement on the year-end employee engagement survey.• Virtual Instructional development and delivery of computer based training resulting in a performance bonus and organization wide award.• Hosted and facilitated online sessions virtually for multiple level leaders resulting in a recognition award and a reputation for online facilitation. • Designed, developed and facilitated training interventions for clients including neutral facilitation, experiential, and team building events to develop strong teams dynamics, mutual understanding and purpose.• Provided instructional design, development, and delivery for departments by working with SMEs for course development using Articulate Storyline with the outcome of virtual learning within the United States and other countries.

Hudson, Ohio

·Facilitated vendor and internal designed programs using various delivery methods resulting in an increase in team performance.·Delivered training interventions including neutral facilitation, experiential and team building events to develop stronger team dynamics.·Conducted tracking of class enrollment to ensure client satisfaction and course effectiveness.·Provided assistance with client audiovisual and event support for effective business meetings and events.