Sharonda Webb Email & Phone Number

Seattle, Washington, United States

Manage & coach a team of Implementation Professionals, create an infrastructure to support the Product Implementation team, develop processes for optimal cross-departmental operations, build portfolio reporting and oversee the planning, development and delivery of the Product Implementation team's projects.

United States

Actively engage in the planning of implementation objectives to manage change for CommonSpirit’s strategic initiatives. Lead and direct a team of Project Managers. Organize processes and methods to successfully execute and deliver projects.

Lead and manage a team of Implementation Professionals, Professional Services Consultants and Project Managers. Guide the design of implementation management, professional services, and project management methodology to facilitate the successful delivery of projects. Provide leadership, coaching, advocacy and mentorship to enhance the Implementation department.

Manage, train and develop a team of Implementation Specialist professionals. Provide implementation project management oversight for large scale SaaS enterprise software installs. Work with cross-functional teams to develop a project scope, requirements, identify risks, estimate resources, execute planned activities and validate outcomes. Serve as liaison between implementation, technical departments and client representatives to assure necessary hardware and software configurations accurately reflect client requests.

Consistently received outstanding customer performance reviews for delivering onsite and remote training on national and international implementations of WideOrbit broadcast operations software. Recognized for translating difficult technical terms into functional layman’s language needed to accurately guide clients through transfer of existing data from legacy traffic systems to WideOrbit software systems. Designed curriculum and delivered 7-week long training classes for new hires as well as shorter, targeted refresher courses for existing employees. Facilitated database configuration and installation as well as established and executed project timelines to meet data entry, revenue balancing and live date deadlines.