Sharon Y. Dooley, M.S.O.D. Email & Phone Number

United States

Consulting services include strategic planning, leadership and talent development, change management, organizational assessments, cultural/diversity and inclusion awareness training, talent acquisition, organization development and effectiveness, performance management, team building, and training and facilitation.

Worked with privately held companies and consulting firms providing advisory services, administration, strategy, implementation of DE&I, HRIS, Training, Environmental, Social and Governance (ESG) assessments and serving as interim HR leader managing all aspects of HR. Industries include Packaging & Manufacturing, Healthcare, Private Equity & Real Estate Investment, Hospitality, Food & Beverage, Plumbing Supply & Distribution, and Higher Education. Clients: Sterling Capital Management | Capital Associated Industries | Aspire Consulting | Biscuitville | American Pipe & Supply Company | Stone River Company | Fenwick Brands |Mjalli Investment Group | High Point Clinical Trials Center |Spuntech – Capital Associated Industries | Guilford Technical Community College |

Salisbury, North Carolina, Us

Consulted and worked directly with HR team, partners, leaders, and associates to institute practices and processes to optimize employee engagement, retention and outstanding performance aligned to drive business results. Oversaw all talent and culture programming for the organization. Strategized with leaders on building/enhancing and cascading their specific department DEI plans to mobilize and inspire staff. • Managed all Business Resource Groups (BRGs) and coached BRG leads to reimagine, build, and integrate annual plans to align with business initiatives for direct associate and customer impact. • Re-evaluated key performance indicators for BRGs resulting in cross-enterprise best practices.• Collaborated with internal partners to develop and drive a DE&I communications strategy to enable proactive planning and showcase the company’s DEI commitments, voice, and accomplishments.• Oversaw budgets for DEI programming, BRGs, DEI Council, Blue Ocean Brain microlessons, Courageous Conversations, LinkedIn Learnings, and the new Journey to Allyship program.• Drove an 80% and above in-person participation rate with the Courageous Conversations sessions on current and emerging trends and topics and maintained budget allotment.

Greensboro, North Carolina, Us

Managed all Human Resources and Training functions for company as a member of the Management Team. Responsibilities included, but were not limited to administering and managing policies and procedures, coaching and counseling and disciplinary actions, performance management, recruitment and staffing, training, conducting safety inspections, investigating accidents, preparing incident reports, handling unemployment claims, and representing the company for unemployment hearings.• Revised the company employee handbook to ensure the most current polices and procedures were reflected.• Worked with owner to build and enhance communications across the company locations and to drive relationships between the owner and employees through monthly meetings at each location, along with monthly email communications.• Incorporated a new employee self-evaluation document with the performance appraisal process to engage employees in their performance success and development and to drive accountability and gained 100% participation.• Placed specific timelines and processes in place for performance management.• Successfully handled all OSHA matters and unemployment claims for positive outcomes.• Began building a Safety Committee.• Partnered with ADP Totalsource to create and implement the companies first Employee Satisfaction Engagement Survey and had over 50% participation.• Continuously leading the recruitment, interviewing, selection, new hire orientation process, and retention efforts for the company.• Coordinated and managed the company first employee picnic in over 10 years to show employee appreciation, build employee engagement, and enhance employee relationships across the locations with over half of the employees signing up and including their families.• Drove year-end recognition rewards and celebrations at each location.

Jamestown, Nc, Us

Taught adult education courses offered at Guilford Technical Community College. Responsibilities included assisting students with expanding their knowledge, sharing feedback with them and coaching them regarding further development, and managing all necessary and required paperwork.

Raleigh, Nc, Us

Responsibilities included grant writing/acquisition, fund-raising, event planning, managing program budgets and reporting, relationship building with community members, businesses, and partner non-profits. Provided leadership development and coaching to staff, patrons, and advocates. Planned and implemented innovative fundraising development programs to secure employee, public and private funding for general operations, special campaigns, programs, and restricted priorities and foundation.• Exceeded budget, fund-raising, and grant acquisition goals each year, along with an expansion of base funding and advocacy support; while consistently in challenging social-political environment.• Developed a workplace giving campaign resulting in 90% staff participation.• Directed All-Staff and Leadership Conferences to build team capabilities in alignment with goals.

Männedorf, Ch

Led staff development and communication for United States and Latin American retail divisions. Engagement initiatives included training, performance management, career and skill enablement, and employee satisfaction. Consulted and coached senior leadership on defining, assessing, and executing people related practices directly aligned to support the mutual interests and needs of the team and the business.• Managed division-wide re-engineering transition with executive leadership resulting in improved engagement scores related to skills and career paths.• Conducted cost/benefit analysis of development activities, ensuring ROI thresholds were met.

Pawtucket, Ri, Us

Responsibilities included leadership, talent, and skill development through individual and group coaching. Designed and facilitated leadership, mentor, and diversity recruitment programs. Re-vamped and drove the development and deployment of a new organizational diversity strategy.• Dartmouth School of Business collaboration led to development of leadership development program addressing short- and long-term succession planning needs for mission critical positions.• Revised new hire orientation process, reducing turnover and enhancing employee engagement.• Initiated global internal employee satisfaction survey, achieving an 80% participation rate

New York, Ny, Us

Served as regional media spokesperson and a member of the executive team with overall responsibility for the development, deployment, and management of the diversity strategic plans for two American Express Service Centers of 3000+ associates. Provided consultation and coaching on diversity training, internal and external diversity communication, recruitment and retention and diversity metrics. Performance based on specific business outcomes. Consulted and coached senior leaders to integrate diversity into their business strategies and initiative plans resulting in local community leadership as a premier Corporate Partner.• Managed and controlled a portion of $1.4 million American Express diversity budget for the two service centers and consistently operated within annual budget requirements.• Directed the 60-member Diversity Council Teams and the ten Employee Diversity Networks for the service centers that was consistently acknowledged as a Best-in-Class Council.

Master Of Science, Organization Development

Certificate, Training And Development

Bachelor Of Science, Business Management